Technical Service Engineer

Franklin Electric

Technical Service Engineer providing support for Franklin Electric products through remote calls and onsite visits. Executing quotes and delivering technical training to distributors and clients across regions.

Posted 5/20/2026full-timeMonterrey • 🇲🇽 MexicoJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Understand the customer's situation so that their experience with the product and the brand is positive.
Execution of quotes for all product families that FE offers
Support with physical tests of FE product to ensure its correct functioning.
Development of commercial and technical presentations
Remote technical support to clients from the sales team
Technical follow-up to troubleshooting and problem resolution
Extraordinary field visit to solve problems on site.
Generate No-warranty reports for products claim on warranty process.
Deliver a technical weekly activities report
Support on calls with clients and end users for specific product questions.
Support in review of new product that may present failures in the field and documentation of information.

Requirements

What you’ll need

Bachelor’s degree in Industrial, Mechanical, Electrical, Administrator or Mechatronic Engineering
1 to 2 years in this field. But not necessary. Strong understanding of electric motors and controls such as starters (DOL, reduced voltage) and variable frequency drives.
English, 80 % Spoken & Written.
Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Franklin Electric Website LinkedIn All Job Openings 5001 - 10000 employees Founded 1944 ⚡ Energy 🌾 Agriculture Energy
Agriculture
Industrial Franklin Electric is a global leader in the production and marketing of systems and components for the movement of water and energy. The company is recognized for its technical excellence in a wide range of products and services, serving residential, commercial, agricultural, industrial, municipal, and fueling applications around the world. Franklin Electric offers comprehensive solutions for water, fueling, and energy through its family of brands, addressing clean water, water transfer, wastewater, and energy systems. With a commitment to innovation, Franklin Electric provides technologies and services that help keep the world moving forward. Technical Service Engineer 🔥 20 minutes ago 🏢🏡 Monterrey – Hybrid ⏰ Full Time 🟢 Junior 🟡 Mid-level 🔧 Field Service Engineer Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Understand the customer's situation so that their experience with the product and the brand is positive.
Execution of quotes for all product families that FE offers
Support with physical tests of FE product to ensure its correct functioning.
Development of commercial and technical presentations
Remote technical support to clients from the sales team
Technical follow-up to troubleshooting and problem resolution
Extraordinary field visit to solve problems on site.
Generate No-warranty reports for products claim on warranty process.
Deliver a technical weekly activities report
Support on calls with clients and end users for specific product questions.
Support in review of new product that may present failures in the field and documentation of information. 🎯 Requirements
Bachelor’s degree in Industrial, Mechanical, Electrical, Administrator or Mechatronic Engineering
1 to 2 years in this field. But not necessary. Strong understanding of electric motors and controls such as starters (DOL, reduced voltage) and variable frequency drives.
English, 80 % Spoken & Written.
Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

electric motorscontrolsstartersvariable frequency drivestechnical presentationstroubleshootingproblem resolutiontechnical reportingfield testingwarranty process

Soft Skills

customer experiencecommunicationtechnical supportproblem-solvingteam collaborationclient interactionorganizational skillsattention to detailadaptabilityfieldwork