Field Service Engineer

Franklin Electric

Field Service Engineer providing training and technical support for Franklin Electric fueling systems. Responsible for troubleshooting, product installations, and representation at industry events.

Posted 5/12/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Schedules and provides technical training to distributor personnel, contractors, dealers, and/or installers.
Tests and troubleshoots Franklin Electric products. Supervises and assists at product installations.
Promotes and represents Franklin Electric products and programs at tradeshows and special events. Conducts product demonstrations as needed.
Collects and reports marketing information pertaining to competitive products, industry distribution or personnel changes, and customer needs or desires.
Acts as a liaison between field, product management and engineering departments.
Writes and submits timely and accurate reports, as well as special reports needed to highlight problems at specific sites and/or with certain customers or products.
Able to use mechanical and electrical tooling such as pipe cutters, wrenches, voltmeters, etc.
Performs other related duties as required or assigned.

Requirements

What you’ll need

Associate’s degree in engineering, computer technology, or a related technical field (required).
Bachelor’s degree (preferred).
Five or more years of technical, field service, or related fueling systems or industry experience (preferred).
Intermediate: Contact management, presentation/PowerPoint, spreadsheet, word processing / typing.
Basic: CAD / site plan scaling knowledge.
PEI or API certifications (Preferred)

Benefits

Comp & perks

Becoming a part of the Franklin Electric team not only provides outstanding benefits, it also opens doors to opportunities for future growth. Enjoy peace of mind with a world-class company. But more importantly, be satisfied in knowing you make a difference.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical trainingtroubleshootingproduct installationreport writingcontact managementpresentationspreadsheetword processingCADsite plan scaling

Soft Skills

communicationliaisoncustomer service

Certifications

PEI certificationAPI certification