Product Specialist
Franklin Electric
full-time
Posted on:
Location Type: Hybrid
Location: Monterrey • Mexico
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Job Level
About the role
- Works with product management to understand product changes and upcoming product launches and to communicate information to the region.
- Serves as the first line of communication on all product issues, quality questions, and product returns.
- Supports the region in resolving product issues/problems.
- Assists in product launches and gathering information for the product development process.
- Works with marketing services and regional offices to create locally tailored product brochures.
- Provides presentations on products, service training, and other topics as required.
- Provides weekly updated reports to management on the progress of projects.
- Works with global product management to assist with the development of products to be used in the region and generally takes responsibility for establishing the products needed in that region.
- Works with managers to add new products into JDE for sales in their region.
- Takes the lead on new products developed for the region while coordinating with global product management.
- Regularly interacts with product managers to accomplish tasks required by the region.
- Often is responsible for marketing and product development interests of the region.
- Performs other related duties as required or assigned.
Requirements
- Equivalent of four years high school (required).
- Engineering (Mechanical, Electronics, Electrical, Mechatronics)
- Associate’s degree in design technology or a related field (preferred).
- One to three years of experience in product development, product management, or a related field (preferred)
- Experience with the use of VFD’s, PLCs and motor control devices
- Experience with pump systems and hydraulics
- Mastery: Spreadsheet.
- Advanced: Presentation/PowerPoint, word processing/typing.
- Basic: Contact management, database.
- Effectively communicates information and responds to questions in person-to-person and small group situations with customers, clients, the general public, and other employees of the organization.
- Maintains confidentiality and uses discretion with business information.
- Reads and understands documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.
- Writes routine reports and correspondence.
- Adds, subtracts, multiplies, and divides numbers (using currency and other forms of measurement).
- Utilizes common-sense understanding to carry out written, oral, or diagrammed instructions.
- Deals with problems involving several known variables in situations of routine nature.
- Plans the time, method, manner, and/or performance sequence of own work; may also occasionally assist in planning work assignments performed by others within a limited area of operation.
- Frequently makes decisions of both minor and major importance, which may affect the work operations of other employees and/or clientele to a moderate degree.
- Completes some moderately repetitive tasks.
- Uses noncomplex machines and equipment (adding machines, calculators, copy/fax machines, etc.).
- One to three years of experience in product development, product management, or a related field (preferred)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product developmentproduct managementVFDsPLCsmotor control devicespump systemshydraulicsspreadsheet masterypresentation skillsword processing
Soft Skills
effective communicationconfidentialitydiscretionproblem-solvingplanningdecision-makingtime managementinterpersonal skillsreport writingcustomer interaction
Certifications
Associate’s degree in design technologyEngineering degree (Mechanical, Electronics, Electrical, Mechatronics)