Acting Head of People

FrankieOne

Acting Head of People managing the People & Culture function for FrankieOne, a fintech company. Overseeing team operations and supporting leadership during a transitional growth phase.

Posted 6/10/2026contractMelbourne • 🇦🇺 AustraliaLeadWebsite

About the role

Key responsibilities & impact

Own the People & Culture function end-to-end for the duration of the engagement.
Maintain operational excellence, deliver the agreed people plan, support leaders through a period of growth and change.
Report directly to the VP of Operations, and lead a small P&C team.
Partner with the CEO and Leadership Team on the people implications of business decisions.
Work alongside the Talent Acquisition Manager to deliver the FY headcount plan.
Run performance, compensation review and engagement cycles on time and with integrity.
Embed The FrankieOne Way into hiring, performance and recognition practices.
Ensure playbooks, processes, vendor relationships and key decisions are captured for handover.

Requirements

What you’ll need

10+ years' experience across People & Culture, Human Resources or People Operations, including leadership responsibility.
Experience within a high-growth technology business, ideally a startup or scale-up environment (FinTech experience highly regarded).
Proven experience partnering with founders, CEOs and executive leadership teams on organisational, talent and workforce decisions.
Led workforce planning initiatives aligned to business growth objectives and changing organisational needs.
Experience supporting organisational design, restructures, change management and business transformation programs.
Built and scaled people practices across the employee lifecycle, including onboarding, performance, learning and development, engagement and retention.
Strong experience supporting recruitment across technical, product, commercial and leadership functions.
Working knowledge of employment legislation, employee relations, workplace investigations and HR compliance across multiple jurisdictions.
Experience operating within globally distributed teams, including Employers of Record (EORs), contractors and outsourced delivery models.
Exceptional stakeholder management skills, with a track record of building trust and influence at all levels of an organisation.
Relevant tertiary qualifications in Human Resources, Business, Psychology or a related discipline a plus.

Benefits

Comp & perks

Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

People & CultureHuman ResourcesPeople Operationsworkforce planningorganisational designchange managementbusiness transformationemployee lifecyclerecruitmentemployment legislation

Soft Skills

stakeholder managementbuilding trustinfluenceleadershipoperational excellencesupporting leaderscommunicationcollaborationintegrityengagement

Certifications

relevant tertiary qualifications in Human ResourcesBusinessPsychology