Franke Group

Account Manager

Franke Group

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Junior

About the role

  • Achieve sales growth targets and market share gains.
  • Develops and maintains relationships with assigned key customer contacts and corporate departmental decision-makers to assure complete understanding and knowledge of customer operational and menu objectives / plans and customer political atmosphere.
  • Defend organization from competitors and provide feedback to appropriate management team regarding the competitive landscape.
  • Establish and execute regularly scheduled executive review process with both corporate senior managers and critical regional stakeholders.
  • Prepares and communicates monthly progress reports relative to business development, quotes, and/or summary of activities.
  • Coordinates and communicates results of all new product field testing and takes immediate action to resolve any product performance issues that may arise during the test period.
  • Investigates and determines cause of customer initiated issues related to product functionality and / or service levels and provides timely internal and external communication of corrective actions implemented.
  • Serves as liaison between customer and all associated company divisions as required.
  • Attend and coordinate customer and industry related trade shows and conventions.

Requirements

  • Minimum Associate’s Degree, Bachelor’s Degree preferred;
  • Minimum one (1) year prior work experience;
  • Or equivalent combination of education and experience.
  • Customer Service-Knowledge of principles and processes for providing customer service.
  • Sales and Marketing-Knowledge of principles and methods for showing, promoting, and selling products or services.
  • High Language Skills-Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Intermediate Mathematical Skills-Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • High Reasoning Skills-Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Computer Skills-MS Word, MS Excel, PPT, PBS.
Benefits
  • Reliable attendance is a must.
  • Other duties as assigned.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales growthmarket sharecustomer servicesales and marketingmathematical skillsproblem solving
Soft Skills
relationship buildingcommunicationcoordinationanalytical skillsreasoning skills
Certifications
Associate’s DegreeBachelor’s Degree