Account Manager

Franke Group

Account Manager managing key customer relationships and driving business development at Franke Group. Focused on sales growth and operational objectives.

Posted 4/17/2026full-timeRemote • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Achieve sales growth targets and market share gains.
Develops and maintains relationships with assigned key customer contacts and corporate departmental decision-makers to assure complete understanding and knowledge of customer operational and menu objectives / plans and customer political atmosphere.
Defend organization from competitors and provide feedback to appropriate management team regarding the competitive landscape.
Establish and execute regularly scheduled executive review process with both corporate senior managers and critical regional stakeholders.
Prepares and communicates monthly progress reports relative to business development, quotes, and/or summary of activities.
Coordinates and communicates results of all new product field testing and takes immediate action to resolve any product performance issues that may arise during the test period.
Investigates and determines cause of customer initiated issues related to product functionality and / or service levels and provides timely internal and external communication of corrective actions implemented.
Serves as liaison between customer and all associated company divisions as required.
Attend and coordinate customer and industry related trade shows and conventions.

Requirements

What you’ll need

Minimum Associate’s Degree, Bachelor’s Degree preferred;
Minimum one (1) year prior work experience;
Or equivalent combination of education and experience.
Customer Service-Knowledge of principles and processes for providing customer service.
Sales and Marketing-Knowledge of principles and methods for showing, promoting, and selling products or services.
High Language Skills-Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Intermediate Mathematical Skills-Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
High Reasoning Skills-Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Computer Skills-MS Word, MS Excel, PPT, PBS.

Benefits

Comp & perks

Reliable attendance is a must.
Other duties as assigned.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales growthmarket sharecustomer servicesales and marketingmathematical skillsproblem solving

Soft Skills

relationship buildingcommunicationcoordinationanalytical skillsreasoning skills

Certifications

Associate’s DegreeBachelor’s Degree