Patient Account Representative, Hospital, Day Shift

Franciscan Missionaries of Our Lady Health System

Patient Accounts Representative managing patient accounts and interactions with external agencies for prompt payments. Handling claim submissions, denials research, calls, and bookkeeping responsibilities.

Posted 7/31/2026full-timeRemote • Louisiana • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient account management, including claim submissions, payment posting, and appeals. Proficient in ICD-9/10, CPT, and HCPCS coding, with strong data entry skills and the ability to handle multiple phone lines effectively.

Highest-signal resume keywords

ICD-9/10 CodingCPT CodingHCPCS CodingRevenue Cycle ManagementData Entry Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claim SubmissionsPayment PostingAccount AdjustmentsCollectionsAppeals Management

Soft Skills

TeamworkCommunication

Industry Keywords

Patient AccountsBillingCodingInsurance ClaimsExplanation of Benefits

About the role

Key responsibilities & impact

The Patient Accounts Representative 2 works with patients, co-workers and external agencies to ensure the prompt payment and/or reimbursement of hospital and/or professional charges.
Responsible for the monitoring of patient accounts which includes claim submissions, researching and reviewing back end denials, determining appropriate action for submission of provider claims, outbound and inbound calls from insurance carriers, providers and patients, payment posting, collections, account adjustments and appeals.

Requirements

What you’ll need

Must have 2 yrs experience of relevant experience. Bachelor's Degree substitutes 2 yrs exp. Associate's Degree, trade school, or certification substitutes 1 yr exp.
Some examples of relevant experience include LPN, RN, Revenue Cycle, Accounting, Bookkeeping, Business, Billing, Coding or call center environments.
High School or equivalent
Must possess knowledge of ICD-9/10, CPT and HCPCS coding. Must have accurate data entry skills. Must be able to answer multiple phone lines with incoming and outgoing calls. Must understand the explanation of benefits of various managed care companies. Must be able to demonstrate teamwork and willingness to work in cooperation and support of others as well as comply with FMOLHS policies and procedures.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible work arrangements