Life Case Manager, Call Center Environment
Transamerica
Patient Access Representative 1 – Call Center
Franciscan Missionaries of Our Lady Health System
full-time
Posted on:
Location Type: Remote
Location: Remote • Louisiana • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class.
- Relies on established guidelines to accomplish tasks.
- Works under close supervision.
Requirements
- 6 months experience in a customer service/front desk role or a graduate of a front office/medical office program. Bachelor's degree may substitute for experience.
- High School Diploma or Equivalent
- Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
EMREpiccomputer literacy
Soft skills
customer servicemulti-taskingcritical thinkingprofessional demeanor
Certifications
High School DiplomaBachelor's degree
