Franciscan Health

Patient Contact Center Scheduler I

Franciscan Health

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $18 - $23 per hour

Job Level

Junior

About the role

  • Manage inbound and outbound calls with the goals of accurately scheduling patients
  • Assist with matching patients/customers' needs to the appropriate provider or resource
  • Assess the caller’s needs and response to ensures the appropriate resolution for the inquiry or issue

Requirements

  • High School Diploma/GED
  • 1 year Healthcare contact center, ambulatory or acute clinic or physician office experience
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
communicationcustomer serviceproblem-solvingassessmentscheduling