Project Team Lead – Maintenance

Fracttal

Project Team Lead coordinating maintenance management projects at Fracttal, transforming asset management and customer experience through technology. Leading regional teams to enhance operational efficiency and customer satisfaction.

Posted 6/25/2026full-timeSão Paulo • 🇧🇷 BrazilSeniorWebsite

About the role

Key responsibilities & impact

Coordinate and execute projects related to the company’s products, ensuring reduction and optimization of customers’ time-to-value.
Lead regional teams in planning, implementing, and managing projects that improve the customer experience and maximize delivery efficiency.
Lead and supervise the project team, fostering a collaborative work environment and encouraging achievement of strategic objectives.
Coordinate the execution and development of internal and external projects across all phases: activation, requirements gathering, implementation, and go-live/commissioning.
Continuously monitor activation projects assigned to Project Specialists and external suppliers, ensuring the quality of services and deliverables.
Direct and coordinate go-live plans for services contracted by Fracttal customers, ensuring deadlines are met, proactively identifying risks, and applying corrective measures for efficient and timely execution.
Provide technical guidance on the product to project specialists, external suppliers, and active customers to enable effective use of the software, demonstrate Fracttal’s value, and ensure customer retention and growth.

Requirements

What you’ll need

Technical or university degree in: Mechanical Maintenance, Industrial Mechanical Engineering, Industrial Civil Engineering, Computer Engineering, Systems, or Information Technology.
4 years of experience in maintenance planning and project management.
3 years of experience in technology companies.
Minimum of 2 years of experience leading and coordinating teams.
Technical skills in Maintenance Management.
Familiarity with project management tools.
Technical report writing skills.
Familiarity with Business Analytics platforms.
Advanced knowledge of User Journey platforms (User Flow, Appcues, WalkMe, Userpilot).
Advanced English is a plus.
HubSpot CRM — intermediate level is a plus.

Benefits

Comp & perks

Empowering team members with autonomy and flexibility, based on trust and responsibility, so they can manage their time and work with professional discretion.
Providing integrated well-being, with benefits that support physical, emotional, and personal health.
Supporting professional development, with resources and time to learn, train, and continue growing.
Offering supplemental health insurance, because we know strong performance starts with well-being.
Supporting employees through important moments in their lives, both at work and outside of it.
Creating a collaborative, human, and impact-focused environment where technology has a clear purpose.
At Fracttal, well-being is not an extra perk: it is part of our leadership style and how we build technology with real impact.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Maintenance ManagementProject ManagementTechnical Report WritingBusiness AnalyticsUser Journey PlatformsUser FlowAppcuesWalkMeUserpilotHubSpot CRM

Soft Skills

LeadershipCollaborationProject CoordinationRisk ManagementCustomer Experience ImprovementStrategic Objective AchievementTechnical GuidanceCommunication

Certifications

Technical DegreeUniversity Degree