Account Manager – DACH

Fractory

Account Manager for DACH region at Fractory, driving sales and building customer relationships in a digital manufacturing platform. Focused on growth in a new high-potential market.

Posted 4/25/2026full-timeTallinn • 🇪🇪 EstoniaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Be the go-to contact for your accounts — from finding new business to supporting existing customers and ensuring their orders are delivered successfully
Work closely with our Project Engineers and operations team
Hitting monthly, quarterly, and annual revenue targets
Prospecting outbound via calls, emails, and social selling
Building strong, long-term client relationships — including site visits when needed
Managing the full account lifecycle: onboarding, upselling, issue resolution
Collaborating closely with Project Engineers and Estimators
Acting fast and practically to keep deals moving
Handling payment terms, disputes, and flexible payment plans
Keeping CRM (Salesforce) and Fractory platform clean and up to date
Understanding customer buying patterns and finding new ways to grow value

Requirements

What you’ll need

German speaker based in Estonia (or planning to relocate) — fluent German and English is a must
Experience in outbound sales and growing revenue (not just maintaining it)
Basic engineering or manufacturing understanding — or eager to learn fast
Structure but move fast, think practically, and don’t overanalyze
Excited about building something new in an innovative, growing company
Can work from our Tallinn or Tartu office at least part of the week

Benefits

Comp & perks

Competitive salary + commission
Equity options
Stebby 100€/quarter wellness benefit
Private health insurance via Confido (coverage up to 10,350€/year)
International team, modern tools, and a mission you can believe in

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

outbound salesrevenue growthaccount managementissue resolutioncustomer relationship managementbasic engineering understandingmanufacturing understanding

Soft Skills

client relationship buildingcollaborationpractical thinkingadaptabilityproblem-solving