Service Manager – Marine Division
Fr. Fassmer GmbH & Co. KG
full-time
Posted on:
Location Type: Hybrid
Location: Lemwerder • Germany
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About the role
- Planning and coordination of worldwide service, repair and maintenance operations for lifeboats and davits for German and international naval projects
- Repair planning and coordination as well as technical support for service technicians
- Preparation of technical documentation such as service and repair reports in German and English
- Coordination and communication with customers, subcontractors and our technical department
- Telephone and written customer support
- Expansion of our service/repair/maintenance business area for lifeboats / davits / access systems of naval vessels
- Administrative tasks within the scope of responsibilities (order processing and invoicing)
Requirements
- Completed advanced training as a master craftsman (Meister), or technician in shipbuilding, boatbuilding or plant engineering, or an equivalent qualification
- Initial professional experience as a service manager and/or with naval projects desirable but not mandatory
- Proficient knowledge of PPS systems (production planning/scheduling systems) and good MS Office skills
- Spoken and written English skills
- Strong customer orientation, entrepreneurial and team-oriented mindset, good communication skills, and a flexible, solution-focused approach
Benefits
- Reliability: An exciting and varied role within an international corporate group with a flat organizational structure, a very pleasant working atmosphere and a culture of mutual respect
- Work–life balance: Flexible and family-friendly working time arrangements (mobile working, working time account and flexitime)
- Development prospects: Support for professional and personal development
- Support beyond work: A subsidized and extensive sports offering with EGYM Wellpass, company bike leasing, Corporate Benefits and additional employee offers
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
repair planningtechnical supportservice documentationorder processinginvoicingservice managementnaval projectscustomer supportmaintenance operationstechnical documentation
Soft Skills
customer orientationentrepreneurial mindsetteam-oriented mindsetcommunication skillsflexible approachsolution-focused approach
Certifications
master craftsman (Meister)technician in shipbuildingtechnician in boatbuildingtechnician in plant engineering