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IT Assistant, eCommerce
Foxelli GroupIT Assistant supporting day-to-day operations of Foxelli's eCommerce business and AI systems. Managing Shopify, automations, and access across tools in a remote setup.
About the role
Key responsibilities & impact- Manage apps end-to-end: install, configure, test, document, and audit quarterly
- Build and schedule recurring reports for marketing, finance, CS, and ops
- Own staff permissions, troubleshoot app conflicts, and liaise with vendors
- Build and maintain Flow automations: order tagging, customer segmentation, inventory alerts, fraud detection
- Apply clean conditional logic across Shopify data objects - orders, customers, products, metafields
- Document every workflow, test before going live, deactivate what's obsolete
- Maintain and extend scripts connecting Shopify, Google Sheets, Gmail, and other tools
- Work with REST APIs - handling requests, headers, auth, and JSON parsing
- Use AI to generate and iterate on code - then read it, verify it, and own what ships
- Keep a clean script inventory: owners, triggers, and dependencies documented
- Provision and revoke access across all platforms - clean, logged, and on time
- Maintain a central access matrix and run quarterly reviews
- Enforce least-privilege, 2FA, and secure credential sharing via NordPass
- Configure subscription products, billing cadences, and customer-facing flows
- Build retention logic: cancellation surveys, winback offers, save-the-sale sequences
- Test every customer journey end-to-end before launch
- Set up new hires across every platform and revoke everything fast when someone leaves
- Maintain role-based access templates so onboarding is never improvised
- Own the subscription register: every tool, cost, renewal date, and owner in one place
- Flag unused seats, price increases, and overlapping tools before Finance asks
- Negotiate with vendors, cancel trials, and cut what isn't earning its cost
Requirements
What you’ll need- Has hands-on Shopify admin and Flow experience
- Can read, debug, and maintain Google Apps Scripts
- Understands REST APIs: requests, JSON, authentication
- Has worked with Recharge or a similar subscription platform
- Knows how access management, RBAC, SSO, and 2FA work in practice
- Uses NordPass or equivalent and treats security as non-negotiable
- Is genuinely AI-literate: you prompt well, iterate fast, and know when to trust the output and when to check it
- Can use AI effectively - prompting, iterating, and critically reviewing generated code
- Documents everything
- Communicates clearly in English with vendors, HR, and internal teams
- Manages multiple moving parts
Benefits
Comp & perks- Complimentary gym memberships and company-sponsored outdoor adventures for your strength and to keep your physical well-being in check.
- A personal development budget is at your disposal for your personal and professional growth to ensure you keep growing continuously.
- Generous paid time off, including parental leave and vacation days, to recharge and rejuvenate and ensure you’re well-rested.
- A budget for your home office setup so you’re comfortable working how you like and where you like.
- Strong company culture and a network of unique individuals that celebrate you.
- Full flexibility with your schedule in a fully remote setting for your control of a working day, powered by Hubstaff for transparency and fairness.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ShopifyFlowGoogle Apps ScriptsREST APIsJSONaccess managementRBACSSO2FAAI
Soft Skills
communicationdocumentationnegotiationproblem-solvingorganizational skillsattention to detailcritical thinkingtime managementadaptabilityteam collaboration