Foxelli Group

Ecommerce

• Take full ownership of a subscription-based brand and the overall brand experience
• Collect and analyze customer feedback and act on insights to improve satisfaction and retention
• Curate subscription box contents, source and coordinate with suppliers to ensure quality and alignment
• Manage creation of printed and digital creative assets with copywriters and designers
• Monitor churn metrics and customer sentiment; build or improve cancellation prevention and loyalty flows
• Collaborate with creative, logistics, and customer service teams to execute brand initiatives

Brand Manager, DTC E-Commerce