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Implementation Project Manager
FourKites, Inc.Implementation Project Manager at FourKites leading enterprise-scale deployments of supply chain visibility solutions for Global 1000 companies. Managing comprehensive program management and successful adoption across complex logistics environments.
Core Competencies
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Demonstrates extensive project management expertise in enterprise software implementations, particularly within supply chain and logistics environments, while effectively managing budgets, resources, and stakeholder communications. Proficient in utilizing project management tools and methodologies to ensure successful delivery and adoption of solutions.
ATS Keywords
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Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Oversee end-to-end delivery of enterprise supply chain visibility implementations from contract signature through hypercare transition
- Develop and maintain comprehensive program plans including detailed project schedules, resource allocation plans, budget forecasts, risk registers, and milestone tracking across multiple concurrent implementations
- Manage project budgets ranging from $150K to $1M+, tracking burn rates, forecasting resource needs, managing scope changes, and ensuring delivery within approved financial parameters
- Lead formal governance including executive steering committees, weekly status reviews, monthly business reviews, and quarterly program assessments with C-suite stakeholders
- Coordinate cross-functional delivery teams including Customer Implementation Engineers, Solution Architects, Carrier Operations Specialists, and third-party integration partners across multiple time zones
- Establish and monitor project KPIs including schedule adherence, budget variance, scope change velocity, customer satisfaction scores, and post-implementation value realization metrics
- Identify, assess, and mitigate project risks including technical integration challenges, resource constraints, stakeholder alignment issues, and external dependencies
- Manage change control processes including scope assessment, impact analysis, stakeholder approval, and contract amendment coordination
- Drive adoption of FourKites' standard implementation methodology while adapting approaches to customer-specific needs and organizational constraints
Requirements
What you’ll need- 7+ years of project management experience delivering enterprise software implementations, with at least 3 years in supply chain, logistics, transportation, or ERP environments
- Strong supply chain domain expertise with working knowledge of transportation management, warehouse operations, order fulfillment, carrier management, and logistics execution
- Proven track record managing project budgets of $100K+ including forecasting, variance analysis, and financial reporting to executive stakeholders
- Experience managing multiple concurrent enterprise implementations (3-5+ projects) with competing priorities and shared resource pools
- Deep understanding of ERP systems and supply chain software including integration patterns, data flows, and implementation best practices
- Familiarity with transportation modes (FTL, LTL, intermodal, ocean, air) and logistics documentation (BOL, POD, ASN/856, load tender/204)
- Experience with SaaS implementation models including discovery, configuration, integration, UAT, training, and go-live phases
- Strong proficiency with project management tools (e.g., Jira, Asana, Microsoft Project, Salesforce) and collaboration platforms
- Able and willing to travel to customer sites for kickoffs, critical milestone meetings, and go-live support (10-20% travel expectation)
Benefits
Comp & perks- Medical, Dental & Vision benefits starting on first day of employment
- 401k Retirement savings with employer match
- Bonus and incentive compensation as well as employee stock option program
- Employer paid life insurance and short term disability insurance
- Generous PTO, global recharge days, and volunteer days
- Paid parental leave for all parents
- Family planning and inclusive wellbeing resources
- Technology reimbursement
- Commuter benefits for in-office employees (Chicago)
- Annual Wellness Stipend
- Ongoing learning & development opportunities