Project Manager
FourKites, Inc.
full-time
Posted on:
Location Type: Remote
Location: Illinois • United States
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Tech Stack
About the role
- Oversee end-to-end delivery of enterprise supply chain visibility implementations from contract signature through hypercare transition, serving as the single point of accountability for project success
- Develop and maintain comprehensive program plans including detailed project schedules, resource allocation plans, budget forecasts, risk registers, and milestone tracking across multiple concurrent implementations
- Manage project budgets ranging from $150K to $1M+, tracking burn rates, forecasting resource needs, managing scope changes, and ensuring delivery within approved financial parameters
- Lead formal governance including executive steering committees, weekly status reviews, monthly business reviews, and quarterly program assessments with C-suite stakeholders
- Coordinate cross-functional delivery teams including Customer Implementation Engineers, Solution Architects, Carrier Operations Specialists, and third-party integration partners across multiple time zones
- Establish and monitor project KPIs including schedule adherence, budget variance, scope change velocity, customer satisfaction scores, and post-implementation value realization metrics
- Identify, assess, and mitigate project risks including technical integration challenges, resource constraints, stakeholder alignment issues, and external dependencies
- Manage change control processes including scope assessment, impact analysis, stakeholder approval, and contract amendment coordination
- Drive adoption of FourKites' standard implementation methodology while adapting approaches to customer-specific needs and organizational constraints
Requirements
- 7+ years of project management experience delivering enterprise software implementations, with at least 3 years in supply chain, logistics, transportation, or ERP environments
- Strong supply chain domain expertise with working knowledge of transportation management, warehouse operations, order fulfillment, carrier management, and logistics execution
- Proven track record managing project budgets of $100K+ including forecasting, variance analysis, and financial reporting to executive stakeholders
- Experience managing multiple concurrent enterprise implementations (3-5+ projects) with competing priorities and shared resource pools
- Deep understanding of ERP systems and supply chain software including integration patterns, data flows, and implementation best practices
- Familiarity with transportation modes (FTL, LTL, intermodal, ocean, air) and logistics documentation (BOL, POD, ASN/856, load tender/204)
- Experience with SaaS implementation models including discovery, configuration, integration, UAT, training, and go-live phases
- Strong proficiency with project management tools (e.g., Jira, Asana, Microsoft Project, Salesforce) and collaboration platforms
- Excellence in facilitating executive steering committees, managing escalations, and maintaining stakeholder confidence during challenging project phases
- Outstanding written and verbal communication skills with ability to translate technical concepts to business audiences and vice versa
- Exceptional organizational skills with meticulous attention to detail in documentation, schedule management, and deliverable tracking
- Customer-focused mindset with genuine passion for helping enterprises solve complex supply chain visibility challenges
- Ability to thrive in fast-paced, dynamic environments with shifting priorities and ambiguous situations
- Collaborative work style with proven success partnering across sales, product, engineering, customer success, and partner organizations
- Self-motivated and accountable with ability to work autonomously while keeping leadership informed of risks and issues
- Able and willing to travel to customer sites for kickoffs, critical milestone meetings, and go-live support (10-20% travel expectation)
Benefits
- Medical, Dental & Vision benefits start on first day of employment
- Health Savings Account employer contribution
- Medical and Dependent Care FSA
- Supplemental insurance for Accident and Critical Illness expense reimbursement
- Dedicated resources for family planning, 1:1 support for new parents, access to child care and welfare networks, fertility, LGBTQIA+ inclusive, behavioral and psychological health
- 401k Retirement savings employer match
- Bonus and incentive compensation as well as employee stock option program
- Employer paid life insurance and short term disability insurance
- 20 PTO days, 5 recharge days, 2 volunteer days
- Up to 16 weeks of parental leave for birthing parents, fully paid
- Up to 12 weeks of parental leave for non-birthing parents (8 weeks paid, 4 weeks unpaid)
- Technology reimbursement
- Commuter benefits for in office employees (Chicago)
- Annual Wellness Stipend
- Ongoing learning & development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementbudget forecastingrisk managementscope managementsupply chain softwareERP systemstransportation managementlogistics executionSaaS implementationdata flows
Soft skills
communication skillsorganizational skillscustomer-focused mindsetcollaborative work styleself-motivatedattention to detailstakeholder managementexecutive facilitationproblem-solvingadaptability