Call Center Agent, m/f/d

Foundever

part-time

Posted on: 10/7/2025

Location Type: Hybrid

Location: Lutherstadt Wittenberg • 🇩🇪 Germany

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💰 €2,223 per month

Mid-LevelSenior

About the role

Handling all telephone and written customer inquiries related to the online payment service
Documenting your consultations afterwards
Finding solutions for problem cases in cooperation with the caller

Prior experience in customer service or in a commercial/administrative role
Fluent German, spoken and written (C2 level)
Strong PC skills and good knowledge of Microsoft Office
Enjoy communicating and working on the phone
Solution-oriented attitude
Enthusiasm for working in a modern office environment and using the latest technologies

Benefits

Career changers are welcome!
Inspiring atmosphere: state-of-the-art offices that support a clear separation between work and private life
Hybrid option after successful onboarding and by agreement (3 days in office / 2 days remote)
Mentoring and motivation: direct support and feedback from colleagues and supervisors
Various team events such as summer parties to create your best Foundever moments with the team
Exclusive employee benefits: shopping discounts, bike leasing, maximum employer contributions to capital-forming benefits (vermögenswirksame Leistungen), company pension scheme, voucher card with regular top-ups
Health and wellbeing programs: massage chairs, global wellness program, proprietary fitness app, discounts at Wellhub, and more
Internal career opportunities: 84% of our promotion roles and 93% of our leadership positions are filled internally
International advancement opportunities through worldwide German-speaking projects
27–31 vacation days (depending on length of service) plus special leave

Tip: use these terms in your resume and cover letter to boost ATS matches.

customer serviceadministrative skillsproblem-solvingMicrosoft Office

communicationsolution-orientedenthusiasmteamwork