Mortgage Loan Processor

Founders Federal Credit Union

Mortgage Loan Processor preparing residential mortgage files for underwriting and closing at Founders Federal Credit Union. Serving members, coordinating vendors, and ensuring regulatory compliance from disclosure through closing.

Posted 8/5/2026full-timeLancaster, Rock Hill • South Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in mortgage processing, ensuring compliance with regulatory standards and effective communication with members throughout the loan process. Proficient in managing documentation, verifying loan information, and achieving production goals in a fast-paced environment.

Highest-signal resume keywords

Mortgage Processing ExperienceRegulatory Compliance KnowledgeLoan Documentation ManagementEffective Communication SkillsAttention to Detail

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Loan ProcessingMortgage Documentation PreparationFile Review for CompletenessInterest Rate LockingUnderwriting SubmissionCredit Report AnalysisReal Estate Appraisal CoordinationData Indexing in ImageFlowHMDA ComplianceEscrow Management

Soft Skills

Organizational SkillsSelf-MotivationPositive AttitudeAbility to Accept CoachingMultitasking Ability

Tools & Technologies

MortgageBotImageFlowDocMagicSharePoint

Industry Keywords

Residential Real EstateMortgage ApplicationLending GuidelinesNCUA ComplianceFFIEC StandardsGLB RegulationsBSA Requirements

About the role

Key responsibilities & impact

Serve as the single point of contact for members throughout the mortgage process.
Ensure each mortgage file is processed accurately and in a timely manner.
Gather required documentation and prepare loans for Underwriting.
Oversee the loan process from initial disclosure through closing and provide ongoing member communication.
Manage residential real estate loan documentation and review files for completeness and regulatory and policy compliance.
Guide mortgage applicants through the process using communication protocols and follow-up.
Verify file information from the Mortgage Application Processor and Mortgage Loan Officer.
Review submitted interest rates, determine whether rates can be locked, and lock application rates when needed.
Work with Mortgage Loan Officers and mortgage staff to handle applications professionally and promptly.
Satisfy loan conditions, track outstanding documents, and follow up with members.
Determine loan-file readiness for underwriting and submit files to assigned Mortgage Underwriters.
Validate loan approvals against established lending guidelines.
Review credit reports for derogatory credit lines, disputes, and other relevant factors.
Prepare initial and final mortgage documents using MortgageBot, Imageflow, and DocMagic.
Communicate with appraisers, settlement agents, county clerks, insurance companies, and other industry professionals.
Request and follow up on real estate appraisals, title opinions, and title commitments.
Verify insurance policies, including policyholders, property address, coverage amounts, dates, and premiums.
Ensure loan files contain proper signatures, dates, HMDA, escrow, and other relevant data.
Upload and accurately index mortgage documentation into ImageFlow.
Set and confirm closing dates and maintain the SharePoint Closing Calendar.
Verify employment and mortgage/rent information when needed.
Achieve production goals established by Founders Federal Credit Union.
Comply with Founders’ policies and applicable laws, regulations, and statutes, including NCUA, FFIEC, GLB, and BSA requirements.
Protect the privacy, integrity, and confidentiality of member information.
Perform all other duties as assigned.

Requirements

What you’ll need

Must have a two-year college degree, two years of prior loan processing experience, or two years of experience within a financial institution.
Excellent organizational, communication, and self-motivation skills.
Positive attitude and desire to learn.
Ability to accept coaching.
Ability to work efficiently and independently in a fast-paced environment.
Strong attention to detail.
General knowledge of the real estate industry is desired.
Availability Monday–Thursday, 8am–5pm, and Friday, 8am–6pm.
Must maintain integrity of member-sensitive data.
Must be able to manage a high-volume work queue and multitask accurately.
Pre-employment criminal background check required.
Pre-employment drug screen required.
Pre-employment consumer credit investigation required.
Previous employer reference check required.

Benefits

Comp & perks

Hourly pay, including possible overtime
Annual bonus based on performance
Paid Holidays
Paid PTO
Family-oriented culture that values work/life balance
Retirement Plan (401k with employer contributions + Pension Plan fully funded by FFCU)
Comprehensive Health and Dental Insurance
Life and Accidental Death & Dismemberment Insurance (at no cost to employee)
Voluntary Supplemental Life Insurance coverage for employee, spouse, and children
Health Care and Dependent Care Flexible spending accounts
Long Term Care Plan
Short-Term & Long-Term Disability Insurance
Tuition reimbursement to assist with furthering education
Certifications - Assistance with achieving and maintaining
Fit Founders Wellness Program