Foundation

Vice President

• Directs the evaluation of existing applications, integration patterns, and development methods, identifying opportunities to modernize, consolidate, reduce technical debt, lower costs, and improve performance, reliability, and user experience.
• Leads modernization of the application and integration landscape, including API-first design, event-driven architecture, microservices, cloud-native application platforms, low-code/no-code capabilities, and automated CI/CD and DevSecOps pipelines.
• Drives delivery of major enterprise application, platform, and integration initiatives, ensuring they meet quality, security, productivity, and ROI goals, with disciplined program management and consistent execution.
• Oversees delivery of enterprise application services and integration services, providing innovative leadership to engineering, product, and support teams that represent the organization’s application presence to internal customers.
• Owns the development, maintenance, and governance of application architecture, integration standards, and best-practice engineering patterns, ensuring alignment with enterprise architecture and promoting a culture of customer service and high-quality end-user experience.
• Ensures adherence to all City of Hope policies, procedures, governance processes, performance improvement standards, security, safety, and compliance expectations, including the workplace Code of Conduct and Compliance Plan.

VP, Application Development – Integration Services

Director

• Lead the design, implementation, and ongoing management of hybrid identity infrastructure
• Collaborate with cross-functional teams and present technical strategies
• Optimize IAM workflows and processes
• Implement and manage role-based access controls (RBAC)
• Troubleshoot and resolve IAM-related issues

Senior Active Directory / IAM Engineer

Medical Billing and Coding

• Reads and interprets medical record documentation to identify all diagnosis, conditions, problems and procedures for Evaluation & Management, surgical procedure, radiologic service, pathologic service, ancillary service, radiation oncology, and/or infusion charges.
• Clarifies conflicting, ambiguous, or non-specific information appearing in a medical record by consulting the appropriate physician.
• Applies Official ICD-10-CM Guidelines to select first-listed diagnosis, primary procedure, complications, co-morbid conditions, other diagnoses and significant procedures which require coding.
• Applies knowledge of ICD-10-CM and CPT-4 instructional notations and conventions to locate and assign the correct diagnostic and procedural codes and sequence them correctly.
• Applies knowledge of current approved ICD-10-CM and CPT-4 coding guidelines to assign and sequence the correct diagnoses and procedure codes.
• Applies knowledge of anatomy, clinical disease processes, and diagnostic and procedural terminology to assign accurate codes to diagnoses and procedures.

Developer

Administration

• Coordinate with all relevant groups to draft, finalize, and gain approval of coverage analyses and budgets while tracking all appropriate data metrics.
• Review coding and charge determinations with PI and study team.
• Enter and/or review financial data in OnCore and initiate the sign-off process of the OnCore calendar/financial console.
• Perform critical assessment of each project to confirm funding source and negotiates consistently as per institutional guidelines.
• Perform detailed analyses of current budgets to establish precedent pricing and better budget development techniques.
• Assess comparable nature of projects by factors such as study phase or disease-type to ensure appropriate costing.
• Analyze new protocols, letters of intent, synopses, etc., received from sponsors, review committees or PI/study teams to determine coverage analysis/budget necessity and/or prioritization in coordination with department leadership.
• Interact with sponsor officials to solve budget issues such as budgetary changes, target patient accrual changes, requests for additional funds, or general cost disputes.
• Compile non-detailed budget estimates via internal estimation tools, as needed and when applicable to sponsor guidelines.
• Work with third-party vendors if detailed estimates are required
• Carry out periodic reviews of study files to ensure administrative quality, compliance, and consistency across clinical trials
• Review protocol amendments for any revisions affecting the budget; updates budget as necessary or re-prioritizes for additional development by a third-party vendor.

Senior Budget Administrator – Clinical Trials

General Counsel

• Counsel and advise on a broad range of legal issues implicating research, including those involving federal and state laws
• Monitor, research, and advise on legislative and regulatory developments, case law, and government enforcement actions impacting the organization and research operations practices, as well as provide proactive, strategic advice
• Review, draft, and negotiate a wide variety of contracts, including but not limited to, research services agreements, clinical trial agreements, manufacturing agreements, quality agreements, data use agreements, material transfer agreements, federal and foundation grants and sponsored research agreements
• Work in conjunction with Research Compliance, the Office of Sponsored Research and the Clinical Trials Office to help ensure compliance with laws and COH policies and guidelines in the performance of research
• Provide legal advice to senior management and departments by providing written or oral opinions on complex legal issues
• Support the Ethics & Compliance Program in advising and investigating research misconduct matters as well as provide legal support for investigations concerning potential violations of applicable policies or laws, in coordination with other departments
• Partner with the Ethics & Compliance Program in advising on conflict of interest matters for COH researchers
• Assist business partners with developing policies, processes, documents, and templates to optimize business approaches
• Work within the Office of General Counsel (OGC) to provide advice and counsel on a variety of other issues facing research institutions as needed
• Oversee, manage and work collaboratively on matters assigned to outside counsel engaged to represent or assist COH, including review, direction and supervision of outside counsel's legal work
• Effectively manage internal relationships and provide legal advice in a practical and easy to understand manner, orally and in writing, to allow the business team to appropriately evaluate risk
• Provide training and education as appropriate regarding new developments and/or new policies

Deputy General Counsel, Research

Systems Engineer

• Oversight of day-to-day activities of assigned analysts, including prioritization of work and coordination of resources
• Review and resolution of identified issues, and risks, and escalations
• Reporting of progress, status, and issue escalations into the Application Manager when necessary
• Works with other team leads to coordinate system design, build, testing, training, and go-live activities
• Provides leadership and best practice build standards to the design and development of Connect Hope Epic applications
• Plans and oversees the team work activities including prioritization of work, coordination of resources, and meeting plans
• Ensures timely completion of high-quality deliverables including but not limited to, project plans, design documentations, build audits, testing plans and scripts, training curriculum and activation plans
• Actively supports operational and project work streams
• Ensures deliverables are completed in accordance with City of Hope governance structure
• Communicates status of work plans for tasks, issues, and risks, in a timely manner to the Application Manager and across teams as needed
• Ensures team decisions are made in a timely fashion
• Responsible for onboarding newly hired team members and instructing them on Connect Hope policies / procedures for the Epic System.

Lead Systems Analyst – Epic Beaker

• Design, build, and test an assigned Epic module.
• Maintain documentation of business and system configuration requirements.
• Configure the Epic software according to decisions made by SMEs such as templates, drop-down boxes and pick lists.
• Complete assigned team tasks as documented in the work plan.
• Report status of task completion to assigned Team Lead.
• Provide timely alerts about endangered milestones and deliverables.
• Analyzes, develops, configures, tests and implements Electronic Health Record (EHR) software and related analytics on time with minimal supervision.
• Performs system configuration functions using on-line architectural tools with minimal supervision.
• Prepares detailed program specifications and flowcharts, and coordinates the system's installation with the user department.
• Provides status reports to management when required.
• Attends meetings as required, and participates on committees as directed.
• Prepares charts and diagrams to assist in problem analysis and submits recommendations for solutions.
• Acts as user liaison between clinical or business departments and Information Systems; providing domain expertise and experience for multiple interacting healthcare departments.

Senior Systems Analyst – Epic Beacon

Financial Planning and Analysis

• Responsible for the successful managing of financial clearance functions
• Collaborate with other patient access leadership to optimize front end financial clearance processes
• Independently exercises discretionary powers to make difficult decisions
• Monitor staffing productivity and quality by establishing and monitoring thresholds and benchmarks
• Oversee effective customer service systems, communication and feedback

Senior Manager, Financial Clearance

Medical writer

• Responsible for facilitating the improvement to the overall quality and completeness of clinical documentation.
• Seeks to obtain appropriate and accurate clinical documentation reflective of the severity of illness and risk of mortality.
• Ability to analyze clinical information and using critical thinking skills identify documentation opportunities.
• Assigns a working DRG for each inpatient admission for assigned population of patients.
• Interacts thoughtfully with physicians and other member of the patient care team to gather accurate and timely clinical information for abstraction into designated database.
• Queries physicians using the approved query process in order to obtain clinical information as identified.
• Provides ongoing education regarding documentation guidelines to members of the patient care team.
• Assigns diagnoses and procedure codes to inpatient records based upon clinical record documentation and obtains a working DRG.
• Partners with Nurse Case Managers and physicians to identify opportunities for documentation improvement to support patient severity of illness and risk of mortality.
• Works collaboratively with Nurse Case Managers during the patient’s episode of inpatient care to assist physicians and other practitioners to document diagnoses and procedures clearly.