Salesforce Administrator
Foundation Risk Partners
full-time
Posted on:
Location Type: Remote
Location: United States
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Tech Stack
About the role
- Manage user accounts, profiles, roles, permissions, and security settings.
- Configure and maintain Salesforce objects, fields, page layouts, record types, validation rules, and workflows.
- Utilize OOTB reporting and query capabilities to create insightful dashboards and reports that support data-driven decision-making across all levels of the organization.
- Implement automation using Flow and other declarative tools.
- Support and optimize integrations across Financial Services Cloud, Experience Cloud, Pardot, and other Salesforce products.
- Ensure data integrity and consistency across multiple business units.
- Own and resolve support tickets promptly, ensuring minimal disruption to business operations.
- Troubleshoot system issues and provide solutions aligned with best practices.
- Collaborate on larger projects, assisting with configuration, testing, and deployment.
- Independently manage small projects from requirements gathering through implementation.
- Document changes and maintain clear records for compliance and audit purposes.
- Support deployment activities across environments using ADO and Gearset, ensuring changes are properly tracked and aligned to release timelines.
- Prepare and validate deployment packages, assist with metadata comparisons, and help resolve basic deployment issues.
- Coordinate with the broader deployment team to ensure environments are ready and changes meet required quality checks.
- Maintain light documentation such as change logs, release notes, and deployment checklists.
- Assist with post-deployment validation and help troubleshoot issues as needed.
- Support training and guidance to end-users and department SMEs.
- Host SME focused office hour sessions as the product owner.
- Support development and maintenance of user documentation and knowledge base articles.
- Monitor system performance and recommend enhancements.
- Stay current with Salesforce releases and proactively implement new features.
Requirements
- Salesforce Administrator certification required.
- 3+ years of experience as a Salesforce Administrator in multi-cloud environments.
- Proven experience supporting multiple departments and business units within a single Salesforce org.
- Strong understanding of Salesforce security, data management, and automation tools.
- Experience with managing tickets and project-related user stories in tools like ADO, Jira, or similar.
- Excellent problem-solving, communication, and stakeholder management skills.
Benefits
- FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental.
- We offer a 401(k) with company match.
- Company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforce configurationSalesforce automationdata integrityreportingdashboard creationFlowmetadata managementtroubleshootingdeployment managementuser account management
Soft Skills
problem-solvingcommunicationstakeholder managementcollaborationproject managementtrainingdocumentationattention to detailorganizational skillsadaptability
Certifications
Salesforce Administrator certification