
Senior Specialist, Systems Engagement
Foundation for California Community Colleges
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $75,000 - $85,000 per year
Job Level
About the role
- Leads digital systems onboarding and provides ongoing enablement to help new and existing employees successfully adopt and use core workplace technologies.
- Provides internal customer‑success‑style support to ensure sustained system adoption, user confidence, and long-term impact on systems, policies, and programs.
- Conducts structured feedback collection and delivers training sessions, workshops, resource materials, digital tutorials, and actionable documentation.
- May assume project coordination and coordinates post-launch reinforcement activities.
Requirements
- 3+ years of relevant work experience preferred.
- Certification in Project Management is a plus.
- Relevant degree in a related field OR equivalent combination of education and experience, including roles in enablement, digital adoption, training, customer success, or systems support.
- We’re recruiting for mission-driven, passionate, equity-minded individuals with a strong desire to impact and change people’s lives for the better.
- Innovation, creativity, collaboration, and entrepreneurship are encouraged as employees work to achieve organizational goals.
- Team members are hired for their expertise in niche areas across our areas of impact and higher education overall, and for their knowledge of business, philanthropy, technology, communications, and more.
Benefits
- Competitive compensation
- Generous PTO
- Paid holidays
- Medical, dental, and vision plans
- Flexible Spending Accounts
- Health Savings Accounts (HSA)
- Employee Assistance Program (EAP)
- Wellness offerings
- CalPERS retirement program
- Optional 403(b) and 457 Retirement plans
- Carrot reproductive health and fertility support
- Tuition reimbursement
- Public Service Loan Forgiveness certified employer
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
digital systems onboardinguser adoptiontrainingproject coordinationfeedback collectionresource materials creationdigital tutorialsdocumentation
Soft Skills
customer successinnovationcreativitycollaborationentrepreneurshipimpact-drivenequity-minded
Certifications
Project Management certification