Project Manager – C-Suite

Foundant Technologies

Project Manager leading client implementations for Foundant's CommunitySuite. Focusing on building client relationships and managing onboarding processes in a remote-first culture.

Posted 7/17/2026full-timeRemote • 🇨🇦 CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project management capabilities with a focus on client onboarding and relationship building, utilizing tools like Confluence and Jira to ensure effective communication and task prioritization.

Highest-signal resume keywords

Project ManagementClient OnboardingChange ManagementCustomer SatisfactionTechnical Aptitude

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementChange ManagementAttention to DetailClient Needs IdentificationSoftware Program Learning

Soft Skills

PatienceEmpathyIntegrityTime ManagementCommunication

Tools & Technologies

ConfluenceJiraSalesforceZendeskMS Office

Industry Keywords

Client ServicesInformation TechnologyClient StakeholdersClient TransitionProject Management Documents

About the role

Key responsibilities & impact

Serve as a pivotal leadership role focused on executing client implementations and fostering strong relationships
Oversee and prioritize tasks for the client services team
Manage client onboarding projects in collaboration with various Client Delivery roles
Build and maintain relationships with key client stakeholders
Adapt engagement depth and project management approach based on varying project sizes
Manage client onboarding expectations and commitments
Facilitate a smooth client transition from the Sales Team
Develop, maintain, and update project management documents and systems
Build plans with clear milestones and communicate roles and responsibilities
Monitor client progress and sentiment
Acquire foundational knowledge of Foundant product offerings

Requirements

What you’ll need

BA in relevant professional field
Two or more years of experience in project management, preferably in an information technology company
Keen attention to detail for accuracy
Exceptional customer satisfaction driven approach
Strong technical aptitude and ability to learn software programs
Patience, empathy, and integrity
Ability to identify client needs and challenges
Change management experience
Excellent time management skills
Excellent written and verbal communication skills
Familiarity with software systems: Confluence and Jira; Teams, Salesforce, Zendesk, and MS Office products
Ability to travel occasionally (approx. 5-10%)

Benefits

Comp & perks

Competitive salary and benefits
Tuition and lifestyle reimbursements
Bespoke mindfulness and fitness initiatives
Flexible PTO policy