Project Manager

Foundant Technologies

Project Manager leading customer onboarding and implementation for foundations and nonprofits using our SaaS platform at SmartSimple and Foundant. Collaborating across teams to enhance donor engagement and track program outcomes.

Posted 6/9/2026full-timeRemote • 🇮🇪 IrelandMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

CloudERPPMP

About the role

Key responsibilities & impact

Lead end-to-end implementation projects, from kickoff through go-live and transition to Customer Support.
Create detailed project plans, timelines, and resource allocations based on customer requirements.
Coordinate internal technical resources, consultants, and customer stakeholders to ensure on-time delivery.
Monitor project progress and proactively manage risks, issues, and dependencies.
Maintain clear and consistent status reporting for customers and internal teams.
Serve as the primary point of contact for customers during implementation.
Facilitate workshops, discovery sessions, and requirement-gathering discussions.
Communicate technical concepts in a clear, business-oriented way.
Manage customer expectations, scope, and priorities to ensure alignment throughout the project.
Validate that configured solutions meet customer business needs and follow best practices.
Collaborate with solution architects, technical consultants, and engineering teams to resolve blockers.
Oversee data migration, integrations, and user acceptance testing (UAT).
Ensure projects follow established implementation methodologies and quality standards.
Provide customer feedback and insights to Sales, Product and support for ongoing improvement.
Partner with Sales and Digital Transformation during pre-sales cycles for scoping, estimating, and proposal development.

Requirements

What you’ll need

3–7+ years of project management experience, ideally within SaaS, software implementation, or IT services.
Strong understanding of SaaS delivery models, data migration, integrations, and cloud technologies.
Demonstrated ability to manage multiple concurrent projects in a fast-paced environment.
Excellent communication, facilitation, and stakeholder-management skills.
Ability to translate business requirements into actionable technical tasks.
Preferred: PMP, CSM, PRINCE2, or other PM certifications.
Prior experience working in a Professional Services or Customer Success organization.
Familiarity with API integrations and data mapping concepts.
Experience in enterprise SaaS software (e.g., CRM, ERP, HRIS, security, analytics).

Benefits

Comp & perks

Competitive salary and benefits
Tuition and lifestyle reimbursements
Bespoke mindfulness and fitness initiatives
Flexible PTO policy
Commitment to professional and personal development
Employee recognition programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementdata migrationAPI integrationscloud technologiesSaaS delivery modelsuser acceptance testingrequirement gatheringtechnical task translationenterprise SaaS softwareintegrations

Soft Skills

communicationfacilitationstakeholder managementcustomer expectation managementrisk managementissue managementdependency managementcollaborationstatus reportingcustomer feedback

Certifications

PMPCSMPRINCE2