Implementation Consultant
Foundant Technologies
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
JavaScriptSDLCSQL
About the role
- Configure systems end-to-end under the direction of a project lead, including troubleshooting errors and quality assurance testing
- Lead or participate in functionality delivery sessions with clients
- Participate in project walkthroughs, business requirements gathering, design walkthroughs, and implementation sessions
- Flag and report potential problematic or out of scope requests from clients
- Perform technical investigation and detailed initial troubleshooting of client issues before escalating to the Development team
- Act as the first line of QA before UAT with a client and enable successful go-lives and final implementation
- Assist with performing integrated system testing when new features are applied to a client system
- Assist the Support desk as needed to solve complex system tickets
- Other duties as assigned
Requirements
- Bachelor's degree in any Technology, Engineering, Sciences, Mathematics (STEM) field or equivalent experience
- Knowledge of HTML, CSS, JavaScript and XML
- Experience with SQL (a definite asset)
- Experience with application configuration within a CMS or similar environment (configuration of fields, creation of workflows, tweaking, and implementation)
- Basic knowledge of ‘Software as a Service’ (SaaS) Solutions and Software Development Lifecycle (SDLC)
- Ability to grasp concepts quickly with strong analytical and problem-solving skills and attention to detail
- Clear, concise, and effective communication skills
- Exceptional time management skills
- Occasional travel ability within North America and Europe
- Must be legally eligible to work in the United States or Canada