Forwood Safety

Financial Planning and Analysis

• Perform high-volume Accounts Payable and Accounts Receivable processing.
• Maintain accurate financial records, registers, and supporting documentation.
• Complete supplier, customer, bank, and general ledger reconciliations.
• Support payment runs, invoicing, remittance advices, and payroll processing.
• Assist with month-end and period-end reporting, account analysis, and audit preparation.
• Investigate and resolve payment discrepancies, financial irregularities, and stakeholder enquiries.
• Contribute to finance process improvements, workflow documentation, and automation initiatives.

Finance Officer

Account Executive

• Establish and grow Forwood’s enterprise sales presence across Italy and Southern Europe, helping shape a regional go-to-market approach for high-risk industries where fatality prevention technology can deliver meaningful operational impact.
• Drive predominantly new business acquisition and revenue growth by identifying, developing and closing large-scale enterprise SaaS opportunities with major organisations in high-risk environments.
• Tailor sales strategies to local customer needs, industry priorities, partner opportunities and market conditions.
• Work closely with Forwood’s regional partners to nurture relationships within major organisations and engage senior decision-makers.
• Build, manage and convert a high-value new business pipeline, ensuring activity, deal progression and revenue targets are achieved within agreed timeframes.
• Lead executive-level sales engagement, including discovery, strategic account planning, proposals, presentations, negotiation and deal closure.
• Position Forwood’s Critical Risk Management System as a life-saving SaaS solution for organisations seeking to prevent serious incidents and fatalities.
• Partner with prospective customers to understand their priorities, operational risks and strategic objectives.
• Develop and maintain strong relationships with senior stakeholders, executives and industry influencers across the region.

Senior Account Executive – Italy and Southern Europe

Product Manager

• Own the mobile product experience end-to-end (strategy, roadmap, delivery, and outcomes)
• Partner with design and engineering to deliver a world-class mobile experience
• Deeply understand frontline users and build for real-world workflows in high-risk environments
• Drive fast, high-quality product decisions that balance speed and precision
• Work closely with customers, Customer Success, and internal stakeholders to validate direction
• Contribute to and help lead strategic roadmap initiatives across AI, predictive insights, and data-driven capabilities
• Ensure consistency, quality, and alignment across the wider product ecosystem

Senior Product Manager

Full-stack Engineer

• Design, build, and ship high-impact features across React/Remix front-end applications and NestJS/Node.js back-end services.
• Develop and maintain secure, scalable REST and GraphQL APIs and microservices deployed on AWS.
• Own features end-to-end, from design and implementation through to production release and ongoing optimisation.
• Use AI co-pilot tools (e.g. Cursor, GitHub Copilot, Windsurf) for code generation, refactoring, test creation, and documentation.
• Develop and share effective prompt patterns and AI best practices to improve team productivity and code quality.
• Validate and secure AI-assisted code through testing, reviews, and static analysis.
• Write and maintain unit, integration, and end-to-end tests (Jest, React Testing Library, Playwright/Cypress).
• Contribute to CI/CD pipelines with automated quality gates, security scanning, and rollback strategies.
• Mentor engineers on strong engineering fundamentals and effective AI-driven development workflows.
• Stay current with emerging AI tools and identify opportunities to improve delivery through AI-enabled solutions.

Senior Software Engineer, AI-Assisted Full Stack Development

Customer Success Manager

• Lead and Elevate a High-Performing CSM Team
• Coach, mentor, and develop a team of Client Success Managers to consistently deliver outstanding client outcomes
• Set high standards around execution, accountability, and proactive engagement
• Provide hands-on support for complex or high-risk engagements
• Drive operational excellence — from capacity planning to scalable playbooks and delivery frameworks
• Contribute strategically to the evolution of our Client Success function as we scale
• Personally manage a portfolio of complex enterprise clients
• Lead impactful Executive Business Reviews focused on value realisation and long-term outcomes
• Develop multi-year success roadmaps aligned to clients’ safety and operational goals
• Partner with Sales to identify expansion and advocacy opportunities
• Conduct readiness and change Lead migration planning and execution
• Oversee training, enablement, and hyper-care
• Stabilise post-migration environments
• Design and continuously improve onboarding, adoption, retention, and renewal frameworks
• Define and evolve KPIs, health scoring, and value metrics
• Use data proactively to identify risk and drive intervention strategies
• Partner closely with Product, Technology, Sales, Marketing, and Support
• Translate client insights into meaningful product and service improvements
• Influence with credibility, insight, and data

Finance Officer

Senior Account Executive – Italy and Southern Europe

Senior Product Manager

Senior Software Engineer, AI-Assisted Full Stack Development

Client Success Team Lead