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Forward Financing

Group Product Manager, Digital Lending

Forward Financing

Group Product Manager owning digital lending strategy and AI-powered user experiences for Forward Financing. Leading cross-functional teams to optimize the customer and broker digital experience.

Posted 6/2/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $183,000 - $253,000 per yearWebsite

About the role

Key responsibilities & impact
  • Own the Portfolio: Set the vision, strategy, and roadmap for the marketing site, application flows, customer portal, and ISO/broker portal.
  • Drive the Funnel: Optimize the origination funnel end-to-end (from first visit to funded deal) to materially improve pull-through and conversion rates.
  • Govern the ISO digital experience (submissions, payouts, deal status) with the same rigor as the small-business-owner experience.
  • Ship AI-Native Experiences: Deeply embed AI into the product (e.g., chat bots, auto-decisioning explanations, intelligent document collection, conversational support, agentic self-service).
  • Partner with Design & Platform PMs: Collaborate closely with a Senior Product Designer to maintain high UX craft, and translate platform capabilities into seamless user experiences.
  • Ensure all digital and AI innovations align with credit policies, regulatory obligations, and operational risk frameworks.
  • Deliver clear, data-backed updates to leadership regarding trade-offs, performance, and strategic requests.

Requirements

What you’ll need
  • 8+ years in product management, including 3+ years in fintech or digital lending
  • Proven track record of driving measurable conversion and time-to-revenue wins
  • Fluent in using AI tools for daily PM work
  • Deep fluency with product analytics (Amplitude, Mixpanel, etc.)
  • Experience running structured A/B testing programs with rigorous statistical discipline
  • Demonstrated ability to lead cross-functional peers (Design, Engineering, Risk, Marketing)
  • Excellent skills in communicating with leadership and presenting vision and technical concepts

Benefits

Comp & perks
  • medical
  • dental
  • vision
  • commuter benefits
  • flexible time-off policy
  • paid parental leave
  • 401k match for US employees
  • wellness reimbursement
  • volunteering days
  • annual professional development budget
  • charitable donation match

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
product managementconversion optimizationAI integrationproduct analyticsA/B testingdata analysisrisk managementdigital lendingcustomer experience designstrategic planning
Soft Skills
leadershipcommunicationcollaborationpresentation skillsstrategic thinkingproblem-solvingcross-functional leadershipdata-driven decision makingvision settinguser experience focus