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Group Product Manager, Digital Lending
Forward FinancingGroup Product Manager owning digital lending strategy and AI-powered user experiences for Forward Financing. Leading cross-functional teams to optimize the customer and broker digital experience.
About the role
Key responsibilities & impact- Own the Portfolio: Set the vision, strategy, and roadmap for the marketing site, application flows, customer portal, and ISO/broker portal.
- Drive the Funnel: Optimize the origination funnel end-to-end (from first visit to funded deal) to materially improve pull-through and conversion rates.
- Govern the ISO digital experience (submissions, payouts, deal status) with the same rigor as the small-business-owner experience.
- Ship AI-Native Experiences: Deeply embed AI into the product (e.g., chat bots, auto-decisioning explanations, intelligent document collection, conversational support, agentic self-service).
- Partner with Design & Platform PMs: Collaborate closely with a Senior Product Designer to maintain high UX craft, and translate platform capabilities into seamless user experiences.
- Ensure all digital and AI innovations align with credit policies, regulatory obligations, and operational risk frameworks.
- Deliver clear, data-backed updates to leadership regarding trade-offs, performance, and strategic requests.
Requirements
What you’ll need- 8+ years in product management, including 3+ years in fintech or digital lending
- Proven track record of driving measurable conversion and time-to-revenue wins
- Fluent in using AI tools for daily PM work
- Deep fluency with product analytics (Amplitude, Mixpanel, etc.)
- Experience running structured A/B testing programs with rigorous statistical discipline
- Demonstrated ability to lead cross-functional peers (Design, Engineering, Risk, Marketing)
- Excellent skills in communicating with leadership and presenting vision and technical concepts
Benefits
Comp & perks- medical
- dental
- vision
- commuter benefits
- flexible time-off policy
- paid parental leave
- 401k match for US employees
- wellness reimbursement
- volunteering days
- annual professional development budget
- charitable donation match
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementconversion optimizationAI integrationproduct analyticsA/B testingdata analysisrisk managementdigital lendingcustomer experience designstrategic planning
Soft Skills
leadershipcommunicationcollaborationpresentation skillsstrategic thinkingproblem-solvingcross-functional leadershipdata-driven decision makingvision settinguser experience focus