Director – Participant Recruitment & Engagement

Fortrea

Director/Senior Director leading participant recruitment and engagement initiatives across Clinical Pharmacology Services. Focusing on strategic leadership and execution of retention initiatives for clinical trials.

Posted 7/21/2026full-timeRemote • Florida • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in participant recruitment and engagement strategies, with a strong focus on digital marketing, campaign analytics, and compliance with ICH-GCP Guidelines. Proven ability to lead multi-channel initiatives that enhance participant satisfaction and study completion rates.

Highest-signal resume keywords

Participant RecruitmentDigital Marketing CampaignsICH-GCP GuidelinesClinical Trial Project ManagementPatient Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Participant Engagement StrategiesCampaign AnalyticsAudience SegmentationConversion MetricsLead GenerationRetention MetricsCost-Per-Enrollment AnalysisHealthcare MarketingConsumer MarketingDemand Generation

Soft Skills

CollaborationCommunicationStrategic Leadership

Tools & Technologies

Recruitment TechnologiesMarketing Solutions

Certifications & Qualifications

University/College DegreePost Graduate Degree in Life SciencesCertification in Allied Health Profession

Industry Keywords

Clinical Trial EnrollmentGlobal Drug DevelopmentPatient RecruitmentStudy Completion RatesBrand Messaging

Tech Stack

Tools & technologies

Google Cloud Platform

About the role

Key responsibilities & impact

The Director/Senior Director, Participant Recruitment & Engagement is responsible for the strategic leadership, development, and execution of participant recruitment, engagement, and retention initiatives that support clinical trial enrollment objectives across Clinical Pharmacology Services.
Lead the creation and optimization of multi-channel participant acquisition campaigns, including digital marketing, social media, referral programs, community outreach, database re-engagement, and strategic partnerships.
Collaborate with internal and external stakeholders to develop participant-centric marketing initiatives that increase awareness, engagement, and conversion.
Ensure recruitment strategies are tailored to target participant populations and aligned with protocol requirements and site capacity needs.
Establish best practices for participant communications, brand messaging, and recruitment campaign execution.
Develop participant engagement and retention strategies that improve conversion rates, participant satisfaction, and study completion rates.
Drive initiatives focused on enhancing the overall participant journey from initial inquiry through study completion.
Analyze key performance indicators, including lead generation, conversion rates, enrollment metrics, retention metrics, cost-per-enrollment, and campaign ROI.
Evaluate and implement innovative recruitment technologies and marketing solutions to strengthen participant outreach and engagement efforts.

Requirements

What you’ll need

University/College Degree (preferably Post graduate and Life Sciences) or certification in a related allied health profession (i.e., Nursing, medical or laboratory technology) from an appropriately accredited institution or equivalent education and experience.
Broad knowledge and understanding of global drug development and the clinical trial project management process, with a special emphasis on patient recruitment and retention.
Thorough and practical working knowledge of ICH-GCP Guidelines, including relevant international requirements/guidelines for the conduct of global clinical development programs.
An understanding of aspects surrounding business development (time and cost estimates, bid defense, contracts).
Proven ability to understand and communicate corporate policies
Thorough knowledge of time and cost estimate development and pricing strategies.
Demonstrated experience in participant recruitment, healthcare marketing, consumer marketing, patient engagement, clinical trial recruitment, or related fields.
Experience designing and executing digital marketing, demand generation, customer acquisition, or participant engagement campaigns.
Strong understanding of participant acquisition funnels, conversion metrics, campaign analytics, and audience segmentation.

Benefits

Comp & perks

Flexible work arrangements
Professional development opportunities