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Manager, Product Solution Engineering
FortiveManager of Product Solution Engineering developing scalable solutions and leading a technical team for customer success. Collaborating across departments to enhance product capabilities.
About the role
Key responsibilities & impact- Leading, developing, and growing a team of Product Solutions Engineers.
- Creating a collaborative and engaging culture to reward effective product solutioning, creativity, and long-term customer success.
- Collaborating with the Product, Engineering, and Quality teams to define the PSE craft and level of excellence.
- Coaching Product Solutions Engineers to be technical advisors, solution consultants, and expert generalists on the Inte platform.
- Leading Solutions Engineers in cross-functional initiatives and building partnerships with sales, services, support, and marketing.
- Identifying opportunities to scale the impact of the Solutions Engineering teams.
- Building and maintaining internal relationships (Sales, Launch, Product) while advocating for prospective and current customers.
- Identifying and owning initiatives to improve and develop the team’s craft and performance.
- Coaching, mentoring, and developing the team through strong and frequent feedback.
Requirements
What you’ll need- Strong technical background, with demonstrated success in Professional Services, Support and/or customer-facing roles.
- Experience working closely with or directly as a Solutions Architect individual contributor or leader.
- Strong analytical abilities in visualizing, capturing information, and analyzing data to manage risk and solve complex problems.
- Strong communication skills with the ability to tailor communication to senior leaders, key stakeholders, and teams.
- Internal and external negotiation experience with the ability to work across team boundaries to build alignment.
- Hands-on experience in team management that reflects a nimble and adaptive approach, thriving in fast-paced settings that encourage innovative problem-solving.
- Demonstrated ability to inspire and lead teams in delivering technical solutions that align closely with customer needs and business objectives.
- Exhibits strength in the 5 Expectations of Leadership.
- A desire to work in lean, agile work environments where resourcefulness and flexibility are highly valued.
Benefits
Comp & perks- Health insurance
- Professional development opportunities
- Flexible work arrangements
- Paid time off