Implementation Consultant

Fortive

Junior Implementation Specialist at Fluke Reliability Solutions guiding customers in CMMS adoption and technical support. Collaborating with the Customer Success team for smooth post-implementation transitions.

Posted 7/13/2026full-timeRemote • 🇧🇷 BrazilJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in eMaint’s X4 and X5 software applications, with a focus on customer onboarding, project management, and strategic recommendations to enhance customer success. Strong communication skills and mechanical aptitude are essential for supporting diverse customer needs and improving processes.

Highest-signal resume keywords

CMMS ExperienceProject ManagementCustomer OnboardingVerbal and Written CommunicationMechanical Aptitude

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CMMSProject PlanningData AnalysisDashboard CreationWorkflow Evaluation

Soft Skills

Problem-SolvingOrganizational SkillsCustomer ServiceTeam CollaborationMulti-Tasking

Tools & Technologies

EMaint X4EMaint X5

Industry Keywords

Onboarding ProcessesCustomer ExperienceTechnical SupportDiverse Industries

About the role

Key responsibilities & impact

Become an expert in eMaint’s X4 and X5 software applications.
Guide new customers through onboarding and provide CMMS strategies to accelerate adoption.
Serve as a coach and trusted advisor to a portfolio of customers.
Coordinate and deliver product guidance and configuration sessions.
Evaluate customer business workflows and make strategic recommendations.
Develop and drive project plans to maximize customer success.
Create and deliver customer-facing reports and dashboards.
Continuously improve onboarding processes to enhance customer experience.
Work collaboratively in a team environment to support customers across diverse industries.
Multi-task during calls to research technical issues, communicate with customers, and document issues clearly.
Demonstrate a desire to help others and understand the support process from the customer’s perspective.

Requirements

What you’ll need

B.A. or B.S. degree or equivalent experience.
1+ years of CMMS experience (implementation experience preferred).
Strong mechanical aptitude and problem-solving skills.
Excellent verbal and written communication skills for diverse audiences.
Strong work ethic and ability to work independently.
Ability to thrive in a fast-paced environment with strong organizational skills.
Customer service experience preferred.
Fluency in Spanish or Portuguese is a plus.

Benefits

Comp & perks

Competitive benefits, growth opportunities, and a culture of belonging.