Implementation Specialist – Professional Services

Fortive

Implementation Specialist responsible for client training on Censis applications in software and hardware settings. Supports operational readiness and maintains high client satisfaction.

Posted 7/10/2026full-timeRemote • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Develop in-depth understanding of the Censis product suite; a SaaS based end to end solution. This includes CensiTrac, LoanerLink, ScopeTrac, and CensiTrac Analytics Modules.
Develops implementation strategies; identifies and evaluates installation problems.
Trains clients on all features and benefits of Censis products.
Builds enthusiasm and excitement for the product.
Provides demonstrations and in-services as needed at client sites and virtually.
Completes training checklists, daily reports and implementation reports needed during implementation.
Participates in software upgrade training.
Identifies installation problems, software bugs and /or necessary software modifications to Product Development.
May assist with installing and uninstalling hardware during operational readiness validations. This may require the ability to physically lift up to 25 lbs.
Establishes and maintains client satisfaction during the implementation training process.
Actively participates in any project task required.
Responsible for maintaining expertise in hardware installation and/or troubleshooting including but not limited to PC’s, printers, label printers, scanners, PDA’s, etc.
Proactively learns new features for all Censis products.
Demonstrates great attention to detail in the building container definitions.
Competent in both electrochemical and laser marking technologies; mark and identify/commission instruments.
Demonstrates competence in Adobe, Word, and Excel to convert and/or prepare customer count sheet data for upload.
Completes annual performance review.
Completes performance and development goals.
Internal Support of other Departments as required/assigned; performs other duties as required.
May be required to work weekend or overnight shifts.

Requirements

What you’ll need

Exceptional presentation and communication skills.
Familiarity and ease with computer systems.
Well organized and detail oriented.
Self-Motivated individual.
Experience with Microsoft Office Applications.
Certified in Sterile Processing.
Experience implementing systems in healthcare environments.
1-2 years Sterile Processing or healthcare experience with knowledge of Surgical instruments nomenclature.
Experience with Salesforce and/or other project management software.

Benefits

Comp & perks

Travel requirement up to 75%. This includes travel to different facilities on a weekly basis from Monday to Friday.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

CensiTracLoanerLinkScopeTracCensiTrac Analytics ModulesHardware InstallationElectrochemical MarkingLaser MarkingSurgical Instruments NomenclatureSalesforceProject Management Software

Soft Skills

Exceptional Communication SkillsWell OrganizedDetail OrientedSelf-Motivated

Certifications

Certified in Sterile Processing