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Service Operations Coordinator
FortiveService Operations Coordinator ensuring service objectives are achieved within Professional Services team in EMEA. Responsible for coordinating order handling, invoicing, and providing support to Service Engineers.
About the role
Key responsibilities & impact- Maintains equipment, including handling, receiving, and shipping.
- Coordinator of order handling, settlements, and invoicing.
- Supports the Service managers regarding reporting and process implementations and improvements.
- Acts as the contact point for customers scheduling their services and any tasks required to deliver the service.
- Working closely with Service Managers; updating training matrix of certifications; improving utilization and planning; ordering PPE/materials/equipment/IT hardware as required.
- Providing support to Service Engineers; IT issues; Air Travel.
- VISAs as required.
- Export and import documents preparation, INF, ATA Carnet, Certificates of Origin etc.
- Close cooperation with external suppliers Visa Office, Chamber of Commerce, Customs Agency, Logistic Operators, etc. creating documents to deliver service orders; INF3, ATA Carnet,
- Issuing of certification following training courses and reminders issued for expiration awareness.
- Ensuring S&Ds (Service & Demo) are created for all services and drive to the end status – as per SW.
- Ensuring invoicing is completed as per SW (Standard Work) for all services, supporting Order Management where required.
Requirements
What you’ll need- Proficient in English and German language
- Experienced in using Microsoft Office tools.
- Preferably 2 years of experience in a multinational environment
- Experienced in CRM (Customer Relationship Management) - Preferably Salesforce.
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Fortive Website LinkedIn All Job Openings 10,000+ employees Founded 2016 🏢 Enterprise ⚕️ Healthcare Insurance 💰 Post-IPO Equity on 2020-03 Enterprise
- Healthcare Insurance Fortive is a global industrial technology company that specializes in delivering advanced healthcare solutions, intelligent operating solutions, and precision technologies. With a team of 18,000 employees, Fortive works on solving tough technical challenges, empowering safer, smarter, and more efficient industrial operations. The company emphasizes sustainability, integrity, and continuous improvement, striving for a future that's stronger, safer, and smarter. Fortive has been recognized as one of America's Most Responsible Companies, demonstrating its commitment to positive social and environmental impact. Service Operations Coordinator Job not on LinkedIn 🔥 30 minutes ago 🏢🏡 Wroclaw – Hybrid ⏰ Full Time 🟢 Junior 🟡 Mid-level ⚙️ Operations 🗣️🇩🇪 German Required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Maintains equipment, including handling, receiving, and shipping.
- Coordinator of order handling, settlements, and invoicing.
- Supports the Service managers regarding reporting and process implementations and improvements.
- Acts as the contact point for customers scheduling their services and any tasks required to deliver the service.
- Working closely with Service Managers; updating training matrix of certifications; improving utilization and planning; ordering PPE/materials/equipment/IT hardware as required.
- Providing support to Service Engineers; IT issues; Air Travel.
- VISAs as required.
- Export and import documents preparation, INF, ATA Carnet, Certificates of Origin etc.
- Close cooperation with external suppliers Visa Office, Chamber of Commerce, Customs Agency, Logistic Operators, etc. creating documents to deliver service orders; INF3, ATA Carnet,
- Issuing of certification following training courses and reminders issued for expiration awareness.
- Ensuring S&Ds (Service & Demo) are created for all services and drive to the end status – as per SW.
- Ensuring invoicing is completed as per SW (Standard Work) for all services, supporting Order Management where required. 🎯 Requirements
- Proficient in English and German language
- Experienced in using Microsoft Office tools.
- Preferably 2 years of experience in a multinational environment
- Experienced in CRM (Customer Relationship Management) - Preferably Salesforce. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Analyst Program – Operations 🕒 September 16, 2025 BNY 10,000+ employees Website LinkedIn All Job Openings Two-year analyst program placing 2026 graduates in BNY Mellon operations for training in process improvement, client support, and analytical reporting 🏢🏡 Wroclaw – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations View More Operations Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Order HandlingInvoicingDocumentation PreparationService CoordinationProcess ImplementationCustomer ServiceTraining Matrix ManagementEquipment MaintenanceLogistics CoordinationCertification Issuance
Soft Skills
CommunicationCollaborationProblem-SolvingCustomer FocusAttention To Detail