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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Partner Operations and Sales Operations, with a strong focus on workflow automation, process design, and optimization. Proven ability to enhance partner experience and operational efficiency through strategic and tactical execution in a fast-paced environment.
Highest-signal resume keywords
Partner Operations ExperienceWorkflow Automation ExpertiseCRM Systems ProficiencyQuote And Renewal ProcessingCross-Functional Initiative Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Workflow AutomationProcess DesignQuote ProcessingRenewal ManagementPartner Lifecycle ManagementOperational EfficiencyData Tracking SystemsPerformance MetricsPartner Program OptimizationSales Operations
Soft Skills
Excellent CommunicationStakeholder ManagementProblem-SolvingAdaptabilityTeam Collaboration
Tools & Technologies
SalesforcePartner PortalsFortive Business SystemLean Methodologies
Industry Keywords
SaaS EnvironmentChannel-Driven EnvironmentPartner EcosystemsDeal RegistrationRenewal Management
About the role
Key responsibilities & impact- Support and optimize back-end partner operations across recruiting, onboarding, growth, and renewals
- Continuously improve operational processes to enhance partner experience and internal efficiency
- Drive the quote-to-order process for partner deals, including coordination across systems and teams to enable fast and accurate execution
- Manage and optimize renewals workflows to improve retention, minimize churn, and enhance forecast accuracy
- Establish proactive renewal management practices (e.g., daily/visual management) to prevent late or missed renewals
- Design and implement automated workflows to reduce manual effort and increase scalability of partner support
- Leverage the Fortive Business System (FBS), Lean, or similar methodologies to continuously improve processes and eliminate waste
- Document and evolve standard work for quoting, renewals, and partner operations
- Manage lead routing, tracking, and attribution for partner-driven opportunities
- Serve as the primary liaison with technical teams for partner portal development, ongoing management, and issue resolution
- Drive portal enhancements to improve usability, self-service, and partner engagement
- Refine and operationalize the partner onboarding program to accelerate time-to-revenue
- Partner with the Enablement team to develop scalable onboarding and training content
- Design and implement systems to track onboarding progress, completion rates, and performance
- Partner with leadership to operationalize evolving partner program structures, policies and requirements
- Ensure systems, processes, and reporting scale to support future program enhancements
Requirements
What you’ll need- 5+ years of experience in Partner Operations, Sales Operations, or Business Operations (preferably in a SaaS or channel-driven environment)
- Strong experience with CRM systems (e.g., Salesforce) and partner portals
- Expert in quote and renewal processing
- Demonstrated expertise in workflow automation, process design, and optimization
- Excellent communication, stakeholder management, and problem-solving skills
- Proven ability to lead cross-functional initiatives and drive alignment
- Ability to operate both strategically and tactically in a fast-paced environment
- Comfort working in ambiguity with aggressive timelines
- Experience supporting channel / partner ecosystems at scale
- Familiarity with deal registration, renewal management, and partner lifecycle workflows
- Experience optimizing or scaling partner programs
Benefits
Comp & perks- A dynamic, international team environment with colleagues across the globe.
- Opportunities to develop, grow, and build your success in a fast-moving SaaS company.
- Competitive remuneration and benefits package.
- An inclusive culture where new ideas and initiatives are welcomed, and your work has real impact.