Associate Operations Analyst

Fortive

Associate Operations Analyst in Professional Services Operations team managing project setups and quoting processes. Focus on accuracy, efficiency, and supporting customer experience for successful project delivery.

Posted 7/3/2026full-timeRemote • 🇧🇷 BrazilJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Convert closed opportunities into active projects within Salesforce and PSA systems
Ensure project setup is accurate, complete, and aligned with financial and reporting requirements
Act as a backup to the primary Operations Analyst for project creation
Review incoming quote requests for completeness and clarity
Generate quotes for standard service offerings using predefined templates and pricing models
Ensure consistency and accuracy across all standard quotes
Update project and financial data within Salesforce and related systems
Ensure alignment between opportunity, quote, and project records
Support reporting accuracy through clean and consistent data entry
Manage queue-based requests (e.g., project setup, updates) within defined SLAs
Help reduce turnaround time for quoting and project creation
Identify inefficiencies and contribute ideas to improve workflows, templates, and automation
Partner with Sales, Services Sales, and Delivery teams to clarify inputs
Escalate non-standard or unclear requests as needed

Requirements

What you’ll need

Bachelor’s degree or equivalent practical experience
0–2 years of experience in operations, business support, administration, or a similar field
Strong attention to detail and commitment to accuracy
Ability to manage repetitive, process-driven tasks with consistency and efficiency
Strong organizational and time management skills
Clear written and verbal communication skills in English
Exposure to SaaS, Professional Services, or project-based environments (nice to have)
Familiarity with tools such as Salesforce or PSA platforms (e.g., Certinia/FinancialForce) (nice to have)
Basic understanding of financial concepts (e.g., revenue, billing, project budgets) (nice to have)
Experience working with Excel or Google Sheets (nice to have)

Benefits

Comp & perks

Opportunity to build foundational experience in operations within a growing, customer-focused team
Exposure to cross-functional collaboration with Sales, Finance, and Delivery teams
Hands-on experience with industry-standard tools like Salesforce and PSA systems
A supportive environment that encourages learning, process improvement, and career growth
Flexible work arrangements (where applicable)
Competitive compensation and benefits package (aligned with local market practices)

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Project ManagementData AnalysisQuote GenerationFinancial ReportingProcess Improvement

Soft Skills

Attention to DetailOrganizational SkillsTime ManagementClear Communication