Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
JobTailor Logo

See all jobs on JobTailor

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Fortive

Customer Success Specialist

Fortive

Customer Success Specialist in Fairport, providing proactive support and ensuring smooth client experience at Ralliant Corporation. Collaborating with teams and leveraging Salesforce and Oracle for order management.

Posted 7/2/2026full-timeFairport • New York • 🇺🇸 United StatesJuniorWebsite

Tech Stack

Tools & technologies
Oracle

About the role

Key responsibilities & impact
  • Exposure to various facets of the business
  • Triaging and replying to client requests
  • Working with engineering and production teams to ensure a smooth client experience
  • Continuous improvement for customers, products, processes, and self
  • Managing orders and provide proactive support using Salesforce, Teams, Outlook and Oracle from entry to delivery
  • Act as tier 1 phone support for inbound calls, escalating to appropriate departments
  • Some quoting functions may be required
  • Ability to evaluate problems and propose solutions

Requirements

What you’ll need
  • Minimum 1 year of related customer service experience
  • Associate’s degree preferred
  • Strong written and verbal communication skills
  • Strong phone etiquette and problem-solving skills
  • Strong data entry skills
  • Focus on customer success
  • Attention to detail and ability to quickly learn new processes
  • Process improvement experience
  • Collaborates well with teammates and cross-functionally
  • Works within established procedures with moderate supervision

Benefits

Comp & perks
  • Competitive salary
  • Health benefits effective from the first day
  • Up to 100% education reimbursement towards a degree
  • 401k matching (vesting immediately)
  • Annual reviews and career development planning
  • Paid Maternity/Paternity leave, Adoption leave, Life Insurance, and more

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Data Entry SkillsQuoting FunctionsOrder Management
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationPhone EtiquetteCollaboration Skills
Certifications
Associate’s Degree Preferred