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About the role
Key responsibilities & impact- Design and build end-to-end training programs for Censis employees and customers, covering healthcare and sterile processing workflows, industry context, and Censis product education
- Develop and deliver engaging training assets for internal stakeholders, including instructor-led presentations, self-paced learning modules, video tutorials, interactive experiences, and quick reference materials
- Lead and evolve Censis’ training ecosystem, including LMS and customer learning portals, to ensure a seamless and scalable learning experience
- Build robust remote learning resources and customer-facing learning portals that support ongoing product adoption
- Manage and deliver customer learning offerings that help users build confidence and maximize the value of Censis solutions
- Create self-service learning content that enables customers to quickly access practical, high-value support
- Produce compelling video demonstrations, user guides, and enablement resources that simplify complex workflows
- Establish clear processes to refresh and maintain content so learning materials remain accurate and relevant
- Measure learning effectiveness through user engagement insights and continuous improvement opportunities
- Create and deliver training for new products and major product enhancements to ensure internal teams are prepared to support successful launches
- Lead regular education sessions for cross-functional internal teams to strengthen product knowledge and confidence
- Serve as a subject matter expert on sterile processing workflows and partner with product and marketing teams to support strategy, messaging, and enablement
- Collaborate with internal functional teams to identify evolving training needs and prioritize high-impact learning opportunities
- Gather feedback from stakeholders and learners to continuously improve the effectiveness and relevance of training materials
- Represent Censis products with enthusiasm and professionalism, helping build customer trust, satisfaction, and excitement for Censis solutions
Requirements
What you’ll need- Extensive knowledge of CensiTrac and related products in the Censis suite
- Current professional certification with HSPA or CBSPD
- Strong background in sterile processing, with knowledge of governing standards and practices
- Knowledge of regulatory bodies impacting Sterile Processing and Operating Rooms
- Exceptional communication, interpersonal, and analytical skills
- Proven ability to develop and deliver engaging training content for diverse audiences
- Experience with Learning Management Systems (LMS) and training strategy development is a plus
- Bachelor’s degree in related area preferred or equivalent experience
Benefits
Comp & perks- Requires travel up to 30% depending on location
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Training Program DesignContent DevelopmentVideo ProductionUser Engagement MeasurementSelf-Paced Learning Modules
Soft Skills
Exceptional CommunicationInterpersonal SkillsAnalytical Skills
Certifications
HSPA CertificationCBSPD Certification