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Value Realization Manager
FortiveValue Realization Manager engaging with customers to quantify and communicate value delivered through Accruent's software. Collaborates with sales teams to support business cases and drive customer retention.
About the role
Key responsibilities & impact- Partner with Account Executives, Value Realization team members, and Solutions Consultants to understand customer goals, baseline metrics, and operational pain points.
- Lead or support value discovery sessions and business case development for strategic sales opportunities.
- Conduct ROI, total cost of ownership (TCO), and cost-benefit analyses to articulate the financial impact of Accruent solutions.
- Deliver value-focused presentations to customer stakeholders and decision-makers, including executives.
- Establish frameworks to measure pre- and post-implementation success metrics.
- Track and report realized value through customer adoption, process improvements, cost savings, and other performance outcomes.
- Support preparation for Executive Business Reviews (EBRs) by providing data-driven insights on account value achieved.
- Help identify whitespace and expansion opportunities based on unmet needs or unrealized value.
- Work closely with Sales, Value Realization, Services, and Product teams to align value stories with customer use cases and industry benchmarks.
- Provide support throughout the sales cycle, including RFP responses, procurement justification, and contract negotiations.
- Enable sellers and account teams with tools, templates, and content to support value-based selling motions.
- Contribute to the refinement of Accruent’s value realization methodology, templates, and messaging.
Requirements
What you’ll need- 3–6 years of experience in customer value, sales engineering, customer success, management consulting, or financial analysis in a B2B SaaS or technology company.
- Demonstrated ability to conduct ROI modeling, build business cases, or perform data-driven customer impact analysis.
- Strong communication and presentation skills with the ability to translate complex data into compelling customer narratives.
- Experience working directly with customers and internal cross-functional teams in a fast-paced environment.
- Proficiency in Excel, PowerPoint, and CRM systems such as Salesforce.
- Exposure to enterprise customers, particularly in asset-intensive or highly regulated industries (e.g., facilities, healthcare, manufacturing, real estate).
- Familiarity with value-based selling, customer lifecycle management, or SaaS financial metrics (ARR, CAC, LTV, etc.).
- Bachelor's degree in Business, Finance, Economics, or a related field; advanced degree or certifications in business analysis or consulting is a plus.
Benefits
Comp & perks- Grow Without Limits
- Resources, coaching and support necessary to achieve Growth Without Limits in their personal and professional lives
- Equal Opportunity Employer offering accommodations for applicants with disabilities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ROI modelingbusiness case developmentdata-driven customer impact analysiscost-benefit analysistotal cost of ownership (TCO)value realization methodologyvalue-focused presentationsperformance outcomes trackingvalue-based sellingcustomer lifecycle management
Soft Skills
strong communication skillspresentation skillsability to translate complex datacollaboration with cross-functional teamscustomer engagementanalytical thinkingproblem-solvingadaptability in fast-paced environmentsstakeholder managementstrategic thinking
Certifications
Bachelor's degree in BusinessBachelor's degree in FinanceBachelor's degree in Economicsadvanced degree in business analysiscertifications in consulting