Sales Operations Manager

Fortive

Sales Operations Manager ensuring smooth operations of the Sales organization, optimizing Salesforce and facilitating cross-functional collaboration for various sales teams.

Posted 6/10/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $76,700 - $128,100 per yearWebsite

About the role

Key responsibilities & impact

Serve as the operational backbone of the Sales organization, ensuring that tools, processes, and systems are running smoothly and consistently.
Act as the day-to-day operational partner to Sales, owning CRM hygiene, tool coordination, cross-functional execution, and project delivery.
Partner with IT to support the administration, configuration, and ongoing optimization of Salesforce as the core CRM platform.
Act as the Sales-side business partner to ensure Salesforce is configured to support sales workflows, usability, and adoption.
Own the day-to-day operation of all sales-facing tools, serving as the primary point of accountability for usability, alignment, and issue resolution.
Help define requirements, test changes, and validate releases related to Salesforce and adjacent Sales tools.
Coordinate user access requests, workflow changes, and integration needs through established IT processes.
Support tool rationalization and consolidation efforts by documenting business use cases and operational gaps.
Act as the operational liaison between Sales and key partner teams including Marketing, Deal Desk, IT, Product, and Finance.
Support Sales Enablement by helping create, organize, and maintain sales-facing content, ensuring materials are accurate, accessible, and aligned with tools and processes used by Sales.
Ensure alignment on processes such as lead flow, opportunity management, quoting handoffs, and system dependencies.
Translate Sales needs into clear, actionable business requirements for technical and operational partners.
Reinforce standard processes while supporting exceptions through appropriate governance paths.
Drive remediation of duplicates, stale records, orphaned data, and incomplete or inconsistent entries.

Requirements

What you’ll need

5–8+ years of experience in Sales Operations, Business Operations, or Revenue Operations support roles.
Strong working knowledge of Salesforce in a Sales environment, with experience partnering closely with IT teams.
Proven ability to manage tools, processes, and cross-functional dependencies.
Comfortable acting as a first-line problem solver for Sales.
Strong communication skills and ability to translate between Sales, operations, and technical teams.
Highly organized, execution-focused, and comfortable operating in evolving environments.

Benefits

Comp & perks

Medical, dental, vision, life and LTD insurance
HSA
401(k) retirement plan

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SalesforceCRM hygienetool coordinationproject deliveryuser access managementworkflow changesintegration needsdata remediationbusiness requirements translationoperational gap documentation

Soft Skills

problem solvingcommunicationorganizational skillsexecution focuscross-functional collaborationadaptabilitystakeholder managementattention to detailprocess alignmentgovernance support