Senior Ops Specialist

Fortive

HR Operations Specialist ensuring employee satisfaction and processing HR data for a global tech firm. Collaborating across regions and improving employee support processes.

Posted 5/11/2026full-timeBengaluru • 🇮🇳 IndiaSeniorWebsite

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Serve as the primary point of contact for employee support, addressing and resolving inquiries related to HR policies, benefits, payroll, and other employee-related matters leveraging voice, chat, and case management tools across the APAC region.
Maintain accurate and up-to-date employee records to include personal information and payroll inputs.
Process employee transactions, such as changes in employment status, salary adjustments, benefits enrollment, and time-off requests.
Continuously improve the employee support processes and knowledge base through feedback analysis, identifying areas for enhancement, and provided recommended solutions.
Collaborate with HR and payroll teams to ensure accurate and timely processing of employee data, including new hires, terminations, promotions, and salary adjustments.
Actively maintain employee records in digital formats to include updates to related-employee records, reflective of any changes in employment such as promotions, increases, benefits deductions, etc., in accordance with the company’s record retention policies and procedures and state and federal laws and regulations.
Maintain confidentiality of work-related issues, records, and company information.
Maintain internal and external databases with employee information.

Requirements

What you’ll need

Bachelor's degree in human resources or related field preferred.
Minimum of 4-6 years HR administration or related role.
Strong knowledge of HR administration processes, regulations and familiarity with human capital management principles and practices.
Proficiency preferred in using HRIS systems (e.g., Oracle) for data management and reporting.
Knowledge on ticketing Tools like Service Now.
Payroll systems like ADP Global view & Celergo or relevant system experience.
Excellent written and verbal communication skills and strong attention to detail.
Ability to maintain confidentiality and handle sensitive information with discretion.
Must be proficient in English.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

HR administrationemployee records managementdata managementpayroll processingbenefits enrollmenttime-off managementfeedback analysisconfidentiality maintenancehuman capital management

Soft Skills

communication skillsattention to detaildiscretionproblem-solvingcollaboration

Certifications

Bachelor's degree in human resources