Major Accounts/Intercompany Channel Support Representative

Fortive

Channel Support Representative responsible for order flow process and logistics management at Fluke. Addressing delivery issues, processing quotes, and maintaining customer communication.

Posted 5/4/2026full-timeEindhoven • 🇳🇱 NetherlandsJuniorWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Take appropriate actions by researching and resolving problems or complaints regarding inaccurate and/or improper deliveries, damages and claims.
Supply all required information and documents regarding delivery, customs regulation and formalities, transportation/shipping and invoicing/e-invoicing.
Inform the customers about prices, delivery times, content of the order and any other commercial or technical information by phone, email and online
Process Quotes based on sales or customer input
Process orders and complaints
Troubleshoot issues and connection issue of the orders transferred via EDI or other solutions

Requirements

What you’ll need

Intermediate-level (MBO) or equivalent in experience.
At least 1 year of experience in general office, accounting, shipping, or transportation.
Self-sufficient, problem solver, can-do mentality.
Customer focused – supporting our customers with the company values in mind.
Good computer skills
Good skills in using ERP - CRM system
Good Skills in using Excel.
Fluent in these languages: English and one of the European Languages is a plus.

Benefits

Comp & perks

Growth Opportunities – Fluke encourages internal mobility and career development, giving employees the chance to explore different paths and grow into their next role.
Cross-Functional Exposure – This position connects you with multiple departments, offering a broad view of the business.
Innovative and Industry-Leading Brand – Fluke is a globally recognized leader in test and measurement solutions, providing a stable and respected platform for your career.
Culture of Learning and Support – Fluke values learning agility and continuous improvement, fostering an environment where your ideas and contributions make a real impact.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

problem solvingcustomer serviceorder processingshippinginvoicingEDIExceltransportationcustoms regulationquotes processing

Soft Skills

self-sufficientcan-do mentalitycustomer focused