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About the role
Key responsibilities & impact- Shape, communicate, and execute a compelling product strategy, aligning with customer needs and company objectives
- Define and own the product vision and multi-year roadmap, managing trade-offs and prioritization between core platform, new product development, and innovation to drive adoption, customer satisfaction, retention, and global growth
- Represent the voice of the customer through direct engagement and research
- Anticipate shifts in healthcare delivery, reimbursement, regulation, and technology
- Champion use of AI in how we work and what we deliver
- Champion deep customer and user understanding to elevate design thinking and user-centered innovation
- Ensure design and product teams create intuitive, workflow-aligned, and accessible experiences that reduce cognitive and administrative burden
- Build strong relationships with internal stakeholders, including senior leadership and cross-functional teams, to ensure product alignment with company objectives
- Align product goals with broader organizational initiatives
- Establish and maintain relationships with external customers and partners to inform product development and ensure customer satisfaction
- Translate market insights into differentiated product offerings
- Define key performance indicators (KPIs) for product success and implement mechanisms for tracking, reporting, and reacting to performance data.
Requirements
What you’ll need- Bachelor’s Degree required; Master’s degree preferred
- 10+ years relevant Healthcare SaaS experience, with 5+ years in senior leadership roles managing multi-disciplinary product teams
- Proven success delivering SaaS solutions in healthcare or regulated industries
- Expertise in agile methodologies and digital product lifecycle
- Experience leading and mentoring global teams and partnering across functions and geographies
- Familiarity with product-led growth principles and customer-centric, data-driven product development
- Experience leveraging AI and automation to enhance product capabilities and streamline workflows
- Ability to travel domestic & international 30% is required.
Benefits
Comp & perks- Global travel up to 30%
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SaaSagile methodologiesdigital product lifecycleAIautomationproduct developmentkey performance indicatorsdata-driven decision makinguser-centered designdesign thinking
Soft Skills
communicationleadershiprelationship buildingcross-functional collaborationcustomer engagementmentoringstrategic thinkingprioritizationproblem-solvingadaptability
Certifications
Bachelor's DegreeMaster's Degree