Account Manager – North America Large Accounts

Fortive

Account Manager handling North America Large Accounts for Accruent, driving revenue growth and customer satisfaction through account management.

Posted 4/29/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Serve as the primary point of contact for assigned customers, ensuring strong relationships and customer satisfaction.
Conduct regular account reviews to understand customer goals, challenges, and opportunities for growth.
Develop strategic relationships with key stakeholders, decision-makers, and influencers within the customer organization.
Advocate for the customer internally, ensuring their needs are met across product, service, and support teams.
Drive renewals and expansion opportunities within existing accounts to maximize customer lifetime value.
Identify upsell and cross-sell opportunities for SaaS solutions, licensed software, and professional services.
Own and achieve assigned quota and revenue targets by proactively managing the sales pipeline.
Work closely with customers to demonstrate the value of additional software modules, features, or services.
Collaborate with Customer Success and Support teams to resolve customer issues and drive engagement.

Requirements

What you’ll need

5+ years of experience in account management, enterprise sales, or customer success within B2B SaaS or enterprise software.
Proven success managing large, complex customer relationships with recurring revenue models.
Track record of meeting or exceeding revenue and retention targets.
Strong consultative selling skills and ability to navigate complex procurement processes.
Experience collaborating cross-functionally and influencing internal stakeholders.

Benefits

Comp & perks

Health insurance
Professional development opportunities
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managemententerprise salescustomer successB2B SaaSrecurring revenue modelsconsultative sellingsales pipeline managementupsellingcross-sellingquota achievement

Soft Skills

relationship buildingcustomer advocacystrategic thinkingcollaborationinfluencingproblem-solvingcommunicationnegotiationcustomer engagementstakeholder management