Key Account Manager

Fortive

Key Account Manager handling strategic accounts within the Service Sales Organization at Tektronix. Focused on account retention, revenue growth, and customer governance activities across the Americas.

Posted 4/14/2026full-timeRemote • California, Washington • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Own and manage relationships for assigned Tier 1 and Tier 2 named accounts
Develop and execute strategic account and territory plans focused on retention, expansion, and long-term customer partnerships
Own and execute the end-to-end renewal lifecycle in alignment with SSO renewal governance and QMS procedures
Lead and facilitate Quarterly Business Reviews (QBRs) and other structured customer governance meetings
Engage with customers to assess current and future calibration and service needs

Requirements

What you’ll need

U.S. Citizen or U.S. Permanent Resident
2+ years of experience in account management, sales, or customer-facing service roles
Bachelor's degree preferred
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Prior experience using a CRM platform (Dynamics or Salesforce preferred)

Benefits

Comp & perks

Competitive salary
Health insurance
401(k) matching
Flexible work hours
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementsalescustomer servicestrategic planningrenewal lifecycle managementcustomer governancecalibration assessment

Soft Skills

relationship managementcommunicationleadershiporganizational skillscustomer engagement