Customer Success Intern
Fortive
internship
Posted on:
Location Type: Hybrid
Location: Pittsburgh • Pennsylvania • United States
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Job Level
About the role
- Support key initiatives that strengthen customer engagement and retention
- Analyze customer data and improve operational processes for better customer experience
- Collaborate with Customer Success, Renewals, and Operations teams
- Design repeatable processes and identify automation opportunities
Requirements
- Actively working towards a degree in Business, Communications, Analytics, or related field, graduating December 2026 or later.
- Experience with Excel or data tools is a plus (but not required)
- Interest in SaaS, customer engagement, or process improvement
Benefits
- Hands-on experience in Customer Success strategy and operations
- Exposure to real customer lifecycle, retention, and data-driven decision making
- Opportunities to partner with cross-functional teams
- Experience designing repeatable processes and identifying automation opportunities
- A meaningful intern project portfolio you can speak to in future roles
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
collaborationcustomer engagementprocess improvementdata analysis