Fortive

HR Operations Specialist

Fortive

contract

Posted on:

Location Type: Hybrid

Location: Eindhoven • 🇳🇱 Netherlands

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Job Level

Mid-LevelSenior

Tech Stack

ServiceNow

About the role

  • Act as the primary point of contact for employee inquiries related to HR policies, benefits, payroll, and other matters via voice, chat, and case management tools.
  • Maintain accurate and up-to-date employee records, including personal information, job information, employment contracts and payroll inputs.
  • Process employee life cycle transactions such as employment status changes, salary adjustments, benefits enrollment, and time-off requests.
  • Collaborate with HR and payroll teams to ensure accurate and timely processing of time and pay data for new hires, terminations, promotions, and salary changes.
  • Establish and maintain standard work for employee support processes, regularly review performance against these standards, and apply continuous improvement by analyzing feedback, identifying gaps, and implementing iterative enhancements.
  • Leverage AI tools and automation to streamline HR processes, improve efficiency, and enhance employee experience.
  • Work with AI-driven case management and virtual agents to resolve employee queries and automate repetitive tasks.
  • Ensure compliance with company record retention policies and applicable laws when updating and maintaining digital employee records.
  • Maintain confidentiality of all work-related issues, records, and company information.
  • Update internal and external databases with accurate employee information.
  • Perform data entry and payroll input processing in systems such as Celergo and GlobalView.
  • Interpret payroll pay categories and ensure accurate cooperation with payroll teams.

Requirements

  • Strong knowledge of HR processes and policies.
  • Excellent communication and problem-solving skills utilizing technical proficiency and judgment and prior knowledge.
  • Explains complex information to others in a straightforward manner.
  • Ability to manage multiple tasks with attention to detail and accuracy.
  • Proficiency in HR systems and digital record management.
  • Commitment to confidentiality and compliance with data protection regulations.
  • Very strong knowledge of Netherlands HR practices.
  • Experience with payroll systems such as Celergo and GlobalView.
  • Understanding of basic payroll concepts including pay categories and interpretation.
  • Ability to collaborate effectively with functional HR and Finance teams.
  • Experience with ServiceNow and understanding of ticket management processes.
  • Provides informal guidance to new team members.
Benefits
  • Office presence required 2-3 days per week in Eindhoven, Netherlands office (BIC 1)
  • Definite time 1 year contract with probation period, then indefinite period of time. This is a permanent position.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
HR processespayroll systemsdata entrydigital record managementpayroll input processingemployee life cycle transactionsbenefits enrollmenttime-off requestsAI toolsautomation
Soft skills
communicationproblem-solvingattention to detailaccuracycollaborationconfidentialitycomplianceguidancetechnical proficiencyjudgment