Field Service Engineer
Fortive
full-time
Posted on:
Location Type: Remote
Location: Remote • New Mexico, Texas • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Install, validate, and maintain ASP systems in hospitals and clinical facilities.
- Troubleshoot technical issues and provide expert guidance to hospital staff, including biomedical engineers.
- Own your assigned territory, managing customer relationships, service schedules, and inventory.
- Perform preventive maintenance and repairs to maximize system performance and uptime.
- Document service activities accurately and timely, including compliance and reporting requirements.
- Participate in a rotating on-call schedule, including occasional weekends.
- Lift and move equipment as needed (up to 80 lbs), and operate company vehicles safely for local and regional travel.
- Collaborate with sales and clinical teams to support customer-focused solutions that drive satisfaction and loyalty.
Requirements
- Associate degree in electronics, biomedical engineering, military, or related field with technical or mechanical experience
- Experience in field service, biomedical engineering, or a similar technical role
- Strong customer service skills and proven problem-solving abilities
- Self-motivated, organized, and able to work independently
- Comfortable with physical work, including lifting, standing, bending, and driving
- Ability to travel within territory, occasionally overnight and on call as needed
- Proficiency with basic computer programs (Word, Excel)
Benefits
- Comprehensive onboarding and ASP certification programs
- Competitive compensation and benefits
- Company paid vehicle and travel support
- A chance to make a daily impact on patient safety and healthcare quality
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ASP systems installationpreventive maintenancetroubleshootingtechnical supportbiomedical engineeringservice documentationinventory managementproblem-solvingmechanical experiencefield service
Soft skills
customer serviceself-motivatedorganizedindependent workcollaborationcommunicationtime managementadaptabilityattention to detailteamwork
Certifications
Associate degree in electronicsAssociate degree in biomedical engineeringmilitary technical training