Contractor Strategy Manager
Fortive
full-time
Posted on:
Location Type: Remote
Location: Remote • Connecticut, Illinois, Kentucky, Maryland, New Jersey, New York, Pennsylvania, Virginia • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
About the role
- Cultivate relationships with key accounts within your region of the eastern United States, driving growth in construction projects, securing renewals, and encouraging advocacy for Gordian's services.
- Consistently meet or surpass growth goals for key account revenue, contributing to the company's financial objectives.
- Engage with key contractor accounts regularly through calls, emails, and onsite meetings to understand their needs and address concerns.
- Build strong relationships by understanding their business goals and aligning our services to meet those goals.
- Work in tandem with contractors to secure a steady stream of construction projects and engage new owners, expanding Gordian's market presence.
- Develop and implement strategic account plans that outline how to maintain and grow each account.
- A large component of our company’s strategy is to create value for contractors. Lead this effort by identifying and implementing measures that significantly enhance a contractor’s experience with Gordian.
- Analyze key account performance, including revenue projections. Regularly prepare and present reports on account performance.
- Collaborate with the Data Operations Team to audit, maintain, and create data reports and dashboards that provide actionable insights.
- Maintain accurate account and contact records, key account plans, and log activities in Salesforce.
- Assist in growing Gordian’s contractor network through in-person engagements, tradeshows, and networking events.
- Act as a liaison for key accounts, swiftly addressing and resolving any issues to maintain trust and satisfaction.
- Partner with internal teams across Sales, Operations, Customer Success, Finance, and Legal to deliver a cohesive account management strategy and contractor experience.
- Collaborate with the Product team to translate contractor feedback into meaningful product and service enhancements.
- Foster an organizational culture that places high value on contractors, recognizing them as essential partners.
- Ability to travel up to 50%.
Requirements
- 7+ years’ experience in sales, customer success or customer service.
- Candidates with experience in the construction industry, showcasing a deep understanding of contractor needs will be preferred.
- Excellent communication and interpersonal skills to build and maintain contractor relationships.
- Experience in Salesforce and PowerBI is a plus.
- Ability to visualize, interpret, and present data and sales analytics to inform decision-making and account strategy.
- Experienced in developing and executing strategic account plans.
- Ability to effectively prioritize tasks across numerous contractor accounts, while working collaboratively with cross-functional teams.
- A commitment to advocating for the needs of contractors, ensuring the delivery of solutions that not only meet but exceed their expectations.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
salescustomer successcustomer servicestrategic account planningdata analysissales analytics
Soft skills
communicationinterpersonal skillsrelationship buildingcollaborationprioritizationadvocacy