Billing Specialist

• Support the billing operations by managing invoice submissions and resolving discrepancies
• Submit invoices through various customer portals
• Investigate and resolve invoice rejections or disputes
• Maintain and update Standard Operating Procedures (SOPs) for portal submissions
• Track and prioritize invoices requiring portal action
• Secure necessary approvals and purchase orders for invoice processing
• Update customer standards and collection queues in Oracle with relevant notes and status
• Research and resolve payment discrepancies
• Process credit card payments
• Manage Salesforce cases related to the Special Billing mailbox
• Generate and maintain reports for special billing activities
• Communicate with customers via phone, email, or mail
• Collect data and prepare monthly billing metrics
• Support additional administrative tasks as needed

Billing Analyst

Billing Assistant

Billing Analyst

Junior Billing Analyst – Healthcare

Junior Billing Analyst