Account Manager

• Promote the complete ASP product portfolio within the assigned territory
• Develop and share weekly and monthly sales action plans with the manager to achieve business objectives
• Independently manage routine sales negotiations and close deals; seek guidance for complex opportunities
• Represent the company at trade shows, conferences, and other professional events as required
• Understand customer needs and identify new sales opportunities
• Track and respond to tender or contract opportunities in collaboration with internal teams
• Develop an efficient territory plan aligned with business priorities
• Educate surgeons and healthcare professionals on infection control practices and ASP solutions through consultative engagements, one-on-one meetings, and group training sessions
• Identify customer training needs and coordinate in-service education programs with support from the manager
• Build and maintain strong relationships across all levels of hospital stakeholders
• Deliver in-service sessions and provide feedback to marketing on customer education needs
• Create and execute plans to grow key accounts and maximize sales potential
• Map key stakeholders and decision-makers within each account
• Identify cross-selling opportunities and collaborate with internal teams to capture them
• Support customers in inventory management within company guidelines
• Maintain deep product knowledge and effectively communicate features, benefits, and applications
• Stay informed about competitive products, their positioning, and market activities
• Gather insights on customer behavior, practices, and trends to inform strategy
• Manage accounts receivable and operating expenses (travel, marketing, entertainment) responsibly
• Adhere to approved budgets and obtain prior approval for exceptions
• Plan and utilize samples efficiently within company guidelines
• Conduct business with integrity and in full compliance with company values and ethical standards
• Build relationships with customers based on transparency, trust, and professionalism.

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