AVP, IT Business Partner – Actuary
Fortitude Re
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $155,000 - $170,000 per year
Job Level
Lead
Tech Stack
ITSM
About the role
- Serve as the primary IT liaison for assigned business units, building strong relationships with stakeholders.
- Understand business processes and day-to-day challenges to identify technology needs and improvement opportunities.
- Assist in the development of business requirements, user stories, and functional specifications for IT solutions.
- Facilitate regular touchpoints with business units to discuss IT service performance, upcoming initiatives, and pain points.
- Lead a small team of technologists to effectively manage, deliver and support an applications portfolio which is aligned to business needs and strategy.
- Partner with IT teams to ensure business requirements are clearly communicated, prioritized, and delivered effectively.
- Support project managers and technical teams during project execution to align outcomes with business expectations.
- Monitor IT service performance and escalate issues when service levels are not met.
- Help coordinate user acceptance testing, training, and deployment activities for new solutions.
- Effectively oversee and manage the relevant controls environment applicable to the applications portfolio.
- Translate technical concepts into business-friendly language and ensure clear communication across stakeholders.
- Provide updates to business units on IT initiatives, status reports, and issue resolution.
- Advocate for business needs within IT while maintaining alignment with enterprise standards and governance.
- Gather feedback from users and business leaders to identify areas for process or service improvement.
- Partner with IT leadership to recommend and operationalize enhancements that increase efficiency, reduce manual work, or improve customer experience.
Requirements
- Bachelor’s degree in Information Technology, Business, or related field.
- 7+ years of experience in IT, business analysis, or IT service delivery.
- Familiarity with ITIL or IT service management frameworks.
- Strong understanding of business processes and ability to link them to technology solutions.
- Excellent communication and interpersonal skills with the ability to manage stakeholder expectations.
- Experience in requirements gathering, documentation, and supporting IT project delivery.
- Collaboration: Builds effective relationships with business users and IT colleagues.
- Problem-Solving: Analyzes issues, proposes solutions, and supports implementation.
- Communication: Effectively translates between technical and business perspectives.
- Customer Focus: Ensures IT services and solutions meet user needs and improve business outcomes.
- Adaptability: Comfortable working in a fast-paced environment with changing priorities.
Benefits
- Annual bonus based on company and individual performance
- Generous benefits package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business analysisrequirements gatheringdocumentationIT service deliveryuser storiesfunctional specificationsuser acceptance testingITILproject executionapplications portfolio management
Soft skills
communicationinterpersonal skillsstakeholder managementcollaborationproblem-solvingcustomer focusadaptabilityrelationship buildingprocess improvementtechnical translation
Certifications
Bachelor’s degree in Information TechnologyBachelor’s degree in Business