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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical pre-sales support, including a solid understanding of wireless technologies, network security, and authentication methods. Capable of collaborating with sales teams to qualify leads and provide exceptional customer education and training.
Highest-signal resume keywords
Field Sales ExperienceTechnical Pre-Sales SupportWireless Technologies DeploymentCCIE CertificationCISSP Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
LAN AdministrationWAN AdministrationWireless TechnologiesDNS UnderstandingNFS UnderstandingSMTP UnderstandingHTTP UnderstandingTCP/IP UnderstandingNetwork SecurityEncryption Technologies
Soft Skills
Customer EducationCollaborationTechnical Issue Resolution
Tools & Technologies
VPNIntrusion DetectionAntivirus TechnologiesRADIUSPKIIKEL2TPIPsecFirewalls802.1Q
Certifications & Qualifications
CCIECISSP
Industry Keywords
Field SalesPre-Sales SupportTechnical SupportSite SurveysWireless Authentication
Tech Stack
Tools & technologiesDNSFirewallsNFSSMTPSwitchingTCP/IP
About the role
Key responsibilities & impact- Work closely with a sales representative in a defined territory
- Support the sales organization on technical matters during pre-sales, sales calls, and post-sales
- Qualify sales leads from a technical standpoint
- Serve as the main technical resource on sales calls
- Answer and educate customers about features, specifications, functionality, and integration
- Act as the lead technical contact for identified accounts on technical issues
- Collaborate with technical support and engineering to answer, escalate, and resolve customer technical issues
- Provide post-sales training to identified customers
Requirements
What you’ll need- Field sales experience
- Experience in technical/pre-sales support as a sales or systems engineer
- Experience administering LAN/WAN/Internet services
- Experience deploying and supporting wireless technologies and conducting site surveys
- Solid understanding of wireless authentication technologies
- Exceptional understanding of DNS, NFS, SMTP, HTTP, and TCP/IP
- Knowledge of routing, switching, VPN, LAN, WAN, network security, intrusion detection, and antivirus technologies
- Solid understanding of RADIUS, PKI, IKE, certificates, L2TP, IPsec, firewalls, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES
- Experience with encryption and authentication technologies
- CCIE and CISSP certifications
- Bachelor's degree (listed in the structured job data)
Benefits
Comp & perks- Reasonable accommodations for qualified individuals with disabilities
- Equal opportunity employment
- Diversity and consideration without regard to legally protected characteristics
