Presales Security Expert – Inside Territory Account Manager

Fortinet

Presales Security Expert supporting sales leads and educating customers on security at Fortinet. Responsible for technical resource during sales calls and post-sales training.

Posted 7/11/2026full-timeRemote • 🇨🇦 CanadaJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

DNSSMTPSwitchingTCP/IP

About the role

Key responsibilities & impact

Pre-sales - assist in qualifying sales leads from a technical standpoint.
Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
Conversant with networking applications and solutions.
Experience with virtualization, NFV and emerging SDN technologies
Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customers technical issues.
Provide assistance to identified customers with post-sales training.
Regularly interface, provides presales support and assist in training Fortinet Channel partners in your region.
Presenting at events, seminars, customer and partner meetings
Flexible to travel. Travel will primarily be within the SEs designated region, but may also include occasional travel to other regions.

Requirements

What you’ll need

2+ years’ experience in technical/pre-sales support as a pre-sales or security expert
Experience in LAN/WAN/Internet services administration
Ability to design network and security solutions, effectively utilize Visio, ability to create BOMs (Bill of Materials)
Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Stateful Firewalling, NGFW, Firewall policies, Identity based policies, NAT, IPS, AntiMalware, Botnet, Application Control, DDoS, Web Filtering, SDN
Understanding in the following technologies and protocols: TCP/IP, IPv4, IPv6, supernetting and subnetting, DNS, HTTP, SMTP, RADIUS, LDAP, Active Directory, PKI, IKE, Certificates, L2TP, SSL Decryption, SSL VPN, IPSEC, 802.1Q, VLANs, LACP, MD5, SSH, SSL, SHA1, SHA512, 3DES, AES
Strong technical troubleshooting skills desired
Strong presentation skills
Strong communication and writing skills. Previous experience on responding to RFPs is beneficial.
White board skills are beneficial.

Benefits

Comp & perks

100% company paid medical, dental, and vision coverage
Health Spending Account
Personal Spending Account
Employee & Family Assistance Plan (EFAP)
Critical illness, disability, and life insurance
Group Registered Retirement Savings Plan (RRSP) with a company match
Competitive Paid Time Off
Flexible leave policies, including paid health days
Participation in the Fortinet equity program
Bonus eligibility reviewed at time of hire and annually

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

RoutingSwitchingVPNNetwork SecurityStateful FirewallingNGFWTCP/IPDNSSSL VPNIPSEC

Soft Skills

Strong Communication SkillsStrong Writing SkillsPresentation Skills